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Жалобы по темам, по месяцам — США
Доля темы среди жалоб за месяц (%) — США — сопоставимо между месяцами независимо от объёма.
Поддержка
100%
Честность игр
0%
06.260709.26
Всего за период · 32 отзывов
Вывод средств
1
Бонусы и вейджер
3
Верификация (KYC)
2
Поддержка
7
Честность игр
4
Лимиты на ставки
1
География отзывов
Откуда пишут игроки — распределение по странам среди собранных отзывов (470 с геометкой).
Канада
23.0% · 108
Великобритания
18.1% · 85
Бразилия
10.4% · 49
США
6.8% · 32
Португалия
5.1% · 24
Румыния
2.8% · 13
Ирландия
2.6% · 12
Новая Зеландия
2.3% · 11
Отзывы игроков — США
Фильтр по теме ▾
★★★★★
Matthew Smith · США · 2026-10-06
Now I'm writing a review about trust pilot. They should be called Deceit Pilot. You didn't even check into the problems I stated. You just sent me an email like that was going to stop me. You guys should Google yourselves. No bueno. You harbor a cheating company just like previous reviews you choose to ignore. No wonder full tilt is taken over by the same company. History repeats itself, and you …
★★★★★
AZUncle · США · 2026-09-25
It’s way too hard to cash out!!!
★★★★★
Steven Eisenach · США · 2026-09-20
They are manipulating and not truthful
★★★★★
Serj Mirabian · США · 2026-09-18
The speed of getting answers
★★★★★
Mark Edwards · США · 2026-09-16
they like to rigg accounts. Did not give them a good review and then I started losing on the river way more then what is normal.
★★★★★
Dmitri Teslari · США · 2026-09-13
Very polite and fast resolving problems about account issues. 10/10
★★★★★
Spiritbari Spiritbari · США · 2026-09-13
You have to play like a complete moron to win on this site. NEVER bet any real money. Bad beat after bad beat. You might as well be playing bingo.
If you play with play money, you will lose over time. Before they started "Selling" play money, you could build your stack, but now, if you don't buy some, you will "magically" get stacked time after time.
★★★★★
Donna Rocha · США · 2026-09-10
I have downloaded pokerstars.net 3 days ago. I had been playing on an older version. It would not work so I downloaded. everything is connected to warefair. I made a new name and password but then it said I used the wrong password. I tried a million times going by instruction to reset password. When I try to go back to reset after the mail it takes me to Warefair. It will not work. I finally gave …
★★★★★
Mr. Destiny · США · 2026-09-07
Trying to log in. Sends me to Fan Duel. I play in CT. I have found no possible way to reset my password. What a joke.
★★★★★
Cindy · США · 2026-09-05
Customer service is always helpful and appreciated
★★★★★
Michael Griff · США · 2026-08-11
I have $56 in pokerstars. Can't log onto my account to withdraw my money. Nobody let me know this was going to happen. Fan Duel says they have nothing to do with pokerstars accounts. Nobody has responded to my e-mails. They probably think I died and they can keep my money. This is bullshit
★★★★★
Duane Rodgers · США · 2026-08-10
Need help again and it is the same problem. Last night I was on a table and it was time to get off to go take shower and do pt on knee. I told table I have to get off to to do Physical therapy on knee as I had knee replaced. Another play said I had mine done in May. We had a conversation on our knees. Now my stalker supermom013 was at table and threatened me and other player with flooding the chat…
★★★★★
Arlie Merson · США · 2026-08-08
I purchased chips on 08/07//026 and they have not been applied and I have my receipt
★★★★★
Matthew Smith · США · 2026-08-05
Customer help center
Why is there no customer service/help page anymore? Did pokerstars discontinue support? What is going on with you guys? And once again in having the same issue as before not receiving my 20% reimbursement on losses. Now when I have my weekly issue, there is no support page.
8/10/26
I received help after I contacted support through flutter entertainment. If anyone is having issues concerning sim…
★★★★★
Pauline Lane · США · 2026-07-26
I play for fun on this site but do play in casino. Very lucky at casino, but I feel from the bottom of my heart, this site is rigged. Once you purchase chips, you are on their radar and I won't believe anything else. I play with a group in a private game on this site and they have many complaints as well so I thought I'd play the "free" games since I had so many chips built up. That's a laugh!…
★★★★★
Stacy Gilbert · США · 2026-07-22
5 days of the worst mathematically impossible 1 outer bad beats. 1 seat gets every card they need no matter what they have. Feels like either cheat software is involved or the game coders are playing with inside info.
Then they insult you by giving back 2% of your losses!
★★★★★
Duane Rodgers · США · 2026-07-19
The gang
Recently my chat was returned and Thank You for that. My chat was took for 6 months for saying the word poorly and telling a player named (noonatic) to play right. I asked for explanation on why my chat was took from at least 12 poker assistants. All the PA's would say is your chat will be retuned in 6 months. I kept asking what was said to warrant a chat loss and not one would answer. To this dat…
★★★★★
PAULA LANDERS · США · 2026-07-14
Support is always helpful, courteous and professional.
★★★★★
Duane Rodgers · США · 2026-07-08
I have asked for help for over 9 years. 9 years ago a player and I got into it. A player named noonatic got involved and was none of her business. Ever since then noonatic has stalked me every night playing slow every hand until time runs out. People every night get upset with her for playing slow. They then will curse her and noonatic will then turn them in and the player loses their chat.
Pat ye…
★★★★★
Robert · США · 2026-07-08
Help center is not helpful at all. I have 5 tournament tickets that are about to expire and they can’t be redeemed. The support email asked circular questions and then sent an email saying that the support email address is not actively monitored and to try the help center. The help center website rarely works. I’m going to a different poker site moving forward.
Update: they finally responded wi…
★★★★★
david levy · США · 2026-07-06
The site is rigged as rigged can be not worth playing Even If it is free.It is so rigged.....Your kidding me I dont have no issues losing any hand but when ever your in a very strong hand every single time a scrappy hand catches a straight or a flush on the river or catch a 4 of a kind I've never seen such crap in my life
Your site is terrible read other reviews
All same experience can't be coin…
★★★★★
Robert Peacock · США · 2026-07-02
Poker Stars Hijacking
I have been a client of Poker Stars for over ten years! During this time I have purchased play chips numerous times. I have also been able to accumulate over one million in play chips, during the month of June 2026. I had expected to transfer these chips to my playing account, only to discover that they were eliminated! This is completely wrong, as I have been saving them for a Celebration of "20…
★★★★★
William Henning · США · 2026-06-24
Still full of idiots! Stop selling chips! No one can compete with buttheads buying 3 million chips for 4 dollars. It's no fun, it's not educational, it's just crap.
I still think it's set up to stroke the incel basement dwellers, too. My flush draws have missed 8 consecutive tables, too. A, K, Qx suited, 8 tables, 8 misses. It's not variance, it's bullshit. It's like .o1%.
★★★★★
Jon smith · США · 2026-06-19
Washed up after one win
I thought that I would try the game with play money tournaments to start with, and I had fun playing the tournaments until I won a tournament, after I won a tournament it was impossible to win another hand I have played through 6 million play money chips after winning a tournament, and have not won any tournaments cents or even got into the money and played hundreds of hands which absolutely would…
★★★★★
Bill Kramer · США · 2026-06-13
Fun at first but its not a true poker game.
"random" card generator favors certain players
★★★★★
Diane .. · США · 2026-06-07
It is always a pleasure to work with great agents, and Aamuktha is, obviously, one of them! I had an issue that was a deep concern for me, and Aamuktha assured me that PokerStars has integrity and is concerned for its players. Thank you, Aamuktha for your quick research and easing my mind. :)
★★★★★
Игрок · США · 2026-06-03
I just had a long, drawn out situation with their "AI support team" which ultimately lead me nowhere. One of the main attractions is the refunded losses. However I woke up this morning with a pop up stating I would receive 20% of my losses back and my balance was still the same.
After contacting Pokerstars and speaking with several people, I was ultimately told they are not running/ couldn't find…
★★★★★
Игрок · США · 2026-06-03
When problems arise I always have a good experience with the head I receive.
★★★★★
Игрок · США · 2026-06-02
This site has 0 way to get ahold of "help" the whole help page doesn't even work and never has since i signed up last year, it blurs out and does literally nothing. They do not want to assist anyone apparently? They don't care for the site? and I am pretty sure its just run mostly by bots from what I've seen.
There's almost never a game available to play when you want one and if there is it costs …