Vista por país: USA — la nota, los problemas y las reseñas de abajo son de este país. Todos los países →
Quejas por tema, por mes — USA
Proporción de cada tema entre las quejas del mes (%) — USA — comparable entre meses independientemente del volumen.
Retiros
14%
Depósitos
14%
Bonos y rollover
21%
Verificación (KYC)
7%
Soporte
21%
Juego justo
18%
Límites de apuesta
4%
05.2606070809.26
Total del período · 63 reseñas
Retiros
12
Depósitos
14
Bonos y rollover
19
Verificación (KYC)
4
Soporte
17
Juego justo
20
Bloqueo de cuenta
3
Límites de apuesta
5
Reseñas por país
De dónde escriben los jugadores — distribución por país entre las reseñas recopiladas (379 geolocalizadas).
UK
51.7% · 196
USA
16.6% · 63
Canada
12.9% · 49
Ireland
2.4% · 9
Netherlands
2.1% · 8
Australia
1.8% · 7
New Zealand
1.6% · 6
France
1.1% · 4
Reseñas de jugadores — USA
Filtrar por tema ▾
★★★★★
Darrell Thompson · USA · 2026-10-07
do not use bet365
do not ude bet365. stick with draftkings or mgmbet. they will take a deposit no questions asked but when you win and want to withdraw they wont let you. they wont let you withdraw to the debit card that you deposited with and instad ask for your banking information. super shady. anyway i have very good fraud protection so i decided to put my bank info in and then the app/site couldnt " or wouldnt …
★★★★★
Da'Vone Williams · USA · 2026-10-07
Scam
I deposited money on the account an placed an 10 dollar bet I received 365 dollars in bonus bets then they closed my account for no reason an it is not able to be reopened and they won’t tell me why
★★★★★
Anon · USA · 2026-10-02
DON’T USE BET365! After spending a substantial amount on their site and never receiving play bonuses or any notices about a VIP program I decided to message support and ask if BET365 provided these things. Instead of answering my question the support agent asked me if my losses were affordable (which I said yes to) and asked me to speak to the “responsible gaming team”. I told him all I needed was…
★★★★★
Paramjit Gill · USA · 2026-10-01
Do not download this app bet365, it do not let you withdraw your winnings and money just disappeared.
★★★★★
Peter Truong · USA · 2026-09-28
Wouldn't Return Bonus Bet Winnings
Didn't let me withdraw my money from bonus bets. Customer service acknowledged that I tried to get money out but gave no reason as to why this was denied. They just stole the $140 realizing it isn't enough money for me to get an attorney.
The BBB has also cited this company for illegal practices in New Jersey. The government had to force Bet365 to pay some of its winnings, for example.
★★★★★
Lorna Henderson · USA · 2026-09-24
Fraud on my debit card - no help from Bet365
Had fraud on my debit card, they refused to refund my money and said it was due to my negligence. Terrible customer service I would not use this betting platform.
★★★★★
Matthew Maccaroni · USA · 2026-09-19
Bet365 is sending me unsolicated text in violation of FCC law. I did not authorize or approve to be sent any text. The may be thinking I'm the person that formally had my number. However, they are required to verify the number before sending solication through the Reassigned Numbers Database. I have filed a complaint with the FCC. I hope they get fined
★★★★★
R Wilkins · USA · 2026-09-19
Tried to open a new account and they said my new account has been closed and can't be reopened. I tried to chat with support and they didn't have any further information. They just said they have the right to close any accounts. They are a scam. They advertise deals but don't allow you to make an actual account.
★★★★★
Musa · USA · 2026-09-18
These folks are stingy, I can't remember winning. This is the only site I go to I don't invest much but I do look forward to winning sometimes I don't know why I keep depositing mwith bet365. Why when internet failed I lost the bet.
★★★★★
MARY SPICER · USA · 2026-09-14
Don't waste your time or money
Offers you $365 if you bet $10. Minimum deposit is $30 and then you cant use the bonus money to bet. Don't waste your time or money!!
★★★★★
Luis Cuellar · USA · 2026-09-13
From Texas to Arizona to bet and couldn’t
I flew from Texas to Arizona just to place a large bet on bet365 and turns out the maximum bet allowed on a parlay was only 20 dollars and on a single bet wager it was 1,028. I deposited 18k to gamble and the withdrawal process took over 4 hours. I had no time to place another bet elsewhere. I do not recommend this site at all. I wish I seen the reviews first
★★★★★
Michael · USA · 2026-09-12
Terrible company and Terrible site. Promos are so misleading and their betting options are horrific. Customer service is horrific. I decided to stick with Fanduel after bet365 screwed me of a $50 bonus bet.
★★★★★
Michael Campbell · USA · 2026-09-10
Absolute trash. I deposit money and try and make a bet after a year away from app (use DK and FD) and still major issues. AI Agent absolutely useless. Tells me it will connect to live agent, never did. I call the number and wait about 10 minutes for the live agent to tell me he, and nobody else can help right now. Huh?! WTH?! I’m told to try the Live Chat again, what a joke. Seeing a 1.7 r…
★★★★★
gem · USA · 2026-09-09
absolutely the worst major casino brand out there. they give you free spins upon sign up where u have to sign in multiple days to collect them but the spins are rigged so that you don't really win anything off them. over the past 5-6 days they gave between 50-100 spins each day and usually I win $1-$2. this makes us players not trust this site since we know they rig games. I have several peopl…
★★★★★
Matthew Falcone · USA · 2026-09-08
I live in Missouri attempted to sign up and open an account. It says I already have an account and I’ve been restricted with no option to reopen. Judging by all the other reviews, I’m glad I can’t sign up because it looks like this is a scam crap site, slow payouts, no bonuses, garbage site.
★★★★★
Larry · USA · 2026-09-07
One of the worst experiences ive had, I sign up then (bam), im hit with the dreaded verify location, I did. Then I am asked to download a app called Radar Verify, and yet again it asks me to verify my location. Every time I go to play the slots it pops up before I can play. I go thru all the steps to speak to a live person in tech support not once but twice only to be told ill have to wait another…
★★★★★
Ron Rust · USA · 2026-09-01
I never thought I would experience what everybody has from reading the reviews but low and behold.. After finally going a small winning streak, everything changed with these scamming mf's. NOW just out of the blue I dont receive withdrawals right away.. I have to wait 4 hours then reach out to customer service to expedite my withdrawal.. I swear I sincerely hope files a law suit one day and put t…
★★★★★
Kody Mathews · USA · 2026-08-25
Horrible customer service
★★★★★
DJ S · USA · 2026-08-20
This UK pos bet site is a pure scam they do anything and everything to not pay out if you win and your lucky if you can even place a bet properly not to mention the app sucks needs major updating and color scheme is disgusting... The whole experience was disgusting much like UK's food ..
★★★★★
Adonis B · USA · 2026-08-09
WORST CASINO APP EVER — 1 STAR
Worst casino app I have ever used. I experienced repeated technical issues while playing real-money casino games, including games freezing, disconnecting, and kicking me out during active gameplay.
I HAVE VIDEO AND SCREENSHOT EVIDENCE OF THESE ISSUES. I reported everything to bet365 and provided them with evidence. Instead of clearly explaining why these technical …
★★★★★
Vincent Iacobino · USA · 2026-08-06
Worst pay out percentage of all online sites
Worst pay out percentage of all online
Sites
★★★★★
Mark Wood · USA · 2026-08-03
They took money out of my account without my consent. They will not give it back. That stuff is criminal
★★★★★
Braxton · USA · 2026-08-02
Very poor CS. Not customer oriented at all. Promotions sucks.
★★★★★
Derrick Stark · USA · 2026-08-01
Do not trust bet365. They send misleading, exclusive push notifications directly to your phone. Frankly, it feels intentionally designed to trick people into logging into their app.
Here is what actually happened:
The Bait: They sent an exclusive push notification directly to my phone advertising a $100 bonus.
The Switch: The exact second I logged into the app to claim the offer, it was complet…
★★★★★
RoB · USA · 2026-07-26
BET365 scammers they will get your information then block
Hey everyone, be careful of this guys I’m just registered then send my DL all information bank account, pictures of my face after they block me with no reason I contact to customer service and get most badly conversation in my life they said we will not be explaining why we did block you , I ask them to delete my information answer was no and I don’t know what is my going to do. Stay away this is …
★★★★★
steve kaszas · USA · 2026-07-20
I placed a bet - on world cup - for Spain $25
- I had no idea why it placed my 3 way bet - they're sys its not easy to monuover thru and pick whom to score or when
So even Spain won , I have lost ... ?
I will never place. A bet on this site
★★★★★
Kenneth H · USA · 2026-07-16
Closed my account and banned me from the platform within milliseconds of me trying to make an account. Support is absolutely useless and refused to tell me what I did wrong trying to sign up. Stay far away from this terrible company. Expect them to close your account at any moment and consider any money you put in gone. I'm highly recommending from now on to everyone I know that this is by far the…
★★★★★
Mae B. · USA · 2026-07-12
Gianni s is sexist, provides the worst customer service ever. my male fiance is allowed to have an account, but I am not? because they can is the only reason provided. its sexist is what it is.
★★★★★
Steve Perry · USA · 2026-07-09
They offer promos and dont fulfill them. I have to educate their operators every call. They dont understand their own terms of agreements for promos. Ai chat is terrible. Puts you on loops without answering questions.
Worst. They delayed soccer updates over 40 minutes. I wasnt watching a match and it showed a leg unfulfilled. It offered me a small buyout at the end of game. I thought…
★★★★★
Tom Denise · USA · 2026-07-07
Won a parlay tried to withdraw never received funds and 48 hour later they closed my account
★★★★★
Joe File · USA · 2026-07-07
Can’t play unless youre in NJ
Made an account and a deposit. Can’t play unless you’re in New Jersey. Every other casino doesn’t even let you create an account in a restricted state. And no they will not give you a refund. Do NOT do business here. It’s a scam
★★★★★
Terry Bjoin · USA · 2026-07-04
We only want stupid bettors
**Bet365 limits customers who actually understand live betting**
Very disappointing experience with Bet365. We were live betting based on game flow — watching momentum, pace, scoring trends, substitutions, and how the game was actually unfolding. That is supposed to be part of the skill of live sports betting.
Instead of standing behind the live lines they posted, Bet365 limited our accounts. It…
★★★★★
kevin ortman · USA · 2026-07-03
Horrible casino. Was given 100 casino credit on a push notification and they took it away. Saying it was a mistake. Don't deposit on here ever
★★★★★
bluejessie · USA · 2026-06-26
I had a glitch that set my daily limit to 4 hours a day and no one could help me I was on customer service every day 5 times a day trying to get help , worst part I would be in the middle of a bonus round finally and it would put a reminder to scree the game up and then 2 times it just stopped working and nothing was credited to me I lost thousands because of this I only won a handful of times its…
★★★★★
Jake · USA · 2026-06-25
Absolutely the worst online casino ever! Most Indian owned casinos make it extremely hard to win not alone break even.for example I deposited $100 on slot, played 40 cent a spin and would you know I never saw a feature,bonus or scatter??? Wtf for every 40 cent I would win 10cent after maybe 10 in between spins. This isn't fair gaming, it's robbery.
★★★★★
Sergio · USA · 2026-06-24
This casino is a scam stay away if you value money 250 dollars and they took it all back.if they say the games arent rigged thats bs..everytime you do win they are waiting for you to get back just so they can get those winnings back and then some.
★★★★★
Lo Or · USA · 2026-06-21
i left the site just to leave a review the website fkng sucks ur telling me i cant copy and paste any info ???????? and the ui sucks cant even open tabs to a new window u have tom open it then dupliicate why are they trying to make things difficult .
★★★★★
JT · USA · 2026-06-18
Clunky and better options available
Me and a group of college friends were planning on using this during the World Cup while travelling to Vegas on a road trip. It was meant to be a fun casual experience but turned into a nightmare when the deposits needed additional KYS to go through and the app kept crashing.
Waste of time. Rather lose my money on the casino the old-fashioned way.
★★★★★
DHandsome Leflore · USA · 2026-06-18
This app is completely trash. But don’t get discouraged fellow gamblers, one day soon we’ll have our win, or just leave this app, BET 365 alone.
★★★★★
Laurie Cowell · USA · 2026-06-17
Allowed to deposit and not allowed to play or withdraw
Joined and was allowed to deposit 1000.00$ noticed no new customers promo added went to chat where I was passed to 4 different morons then disconnected and logged out.tried to log back in and was locked out of my account due to verification.days have gone by not verify and don’t have access to my 1000$ they r holding hostage.this is a scam.stay away from this platform.