Reviews › Draftkings
Draftkings — reviews
Accountability index
0/100
How well Draftkings answers complaints and resolves disputes — behaviour, not stars.
Payouts: risk · 0/100
Payout reliability 0/100 (45)Answers 0% of complaints (229)0% verified reviews
Deposit not credited, withheld payout, bonus, KYC or account-lock issue — describe it and Draftkings can respond.
Represent Draftkings? Respond to complaints →
Country view: USA — score, problems and reviews below are for this country. All countries →
Complaints by theme, monthly — USA
Share of each theme among the month's complaints (%) — USA — comparable across months regardless of volume.
14%
14%
14%
5%
14%
19%
10%
10%
Total over the period · 172 reviews
Withdrawals
30
Deposits
19
Bonuses & wagering
24
Verification (KYC)
11
Support
41
Game fairness
54
Account blocks
6
Bet limits
7
Reviews by country
Where players write from — country split across collected reviews (259 geo-tagged).
| USA | 83.8% · 217 | |
| Canada | 15.1% · 39 | |
| Malta | 0.4% · 1 | |
| Finland | 0.4% · 1 | |
| Netherlands | 0.4% · 1 |
Player reviews — USA
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★★★★★
Rick Renkert · USA · 2026-10-08
Been playing for years......simply put this site is rigged against you constantly....worse casino of all.....only way to win is sportsbook only or log off.....draft scams casino will never pay on any slot.....i have absolutely no problem believing that every customer they have and this printing..100% of them have a negative balance on the casino only tab under stat sheet.....if im wrong prove it w…
★★★★★
Jonathan Stacey · USA · 2026-10-02
This company does not honor its promotional advertisements. Do not use them. Scammed. I am in contact with customer service. Last email was 6 days ahom said they'd get back to me. Do not trust them. 0 out of 5 stars. Worst experience I have ever had using a gambling app. Pathetic effort draftkings, embarrassing.
★★★★★
Nicholas Alt · USA · 2026-10-01
Spend 20k but hey well give you a 7 dollar reward and 20 spins at .10 a spin what joke
Of a site
★★★★★
Jo Jo · USA · 2026-10-01
Just keep your money. They will hook you by letting you hit a little bonus then it's take take take. Do not play this app! All the advertisement is a scam. They are not #1 in anything but taking your cash.
★★★★★
Boribaan Dabarber · USA · 2026-09-27
I wish I could rate it -5 stars tonight. I had an eight pick ticket. All my pics were right except for Dante Moore of Oregon. He got hurt early in the second quarter left on a stretcher with a neck brace. I use other apps to make bets on and always when a player is hurt especially early in the second quarter the player gets rebooted or DMP did not play first of all. They weren’t man enough to ca…
★★★★★
Curtis hagg · USA · 2026-09-22
SCUM COMPANY ONCE AGAIN PUTS THRU TRADES THAT ONLY WINS FOR THEM. THIS HAPPENS OFTEN.
THERE SUPPOSE TO VOID INJURED PLAYER THAT GET HURT THE FIRST MINS OF THE GAME. I WON ALL 7 OF 7 WITH A DART INJURY THE FIRST DRIVE.
WHO WINS? NOT ME. THERE EVIL POS I HOPE THEY GET SHUTDOWN god bless
★★★★★
MELISSA E PINIZZOTTO · USA · 2026-09-20
This is from my personal experience playing draft kings I have deposited 3k total in about one year and half …ok my withdrawal totals are $800 and this is from a year of playing draft kings has all 50 states playing their site which mean they make money 💰 the CEO has to be full of greed!!! Fantastic casino sucks also!! As for FanDuel they do let you hit they only let 6 states maybe 7 play their si…
★★★★★
Joshua Caldwell · USA · 2026-09-19
Avoid DraftKings. They constantly restrict accounts for no reason and manipulate their promotion rules to avoid paying out bonuses. I referred 9 friends, but they changed the referral terms mid-game within a few hours to cap the rewards, retroactively disqualifying my latest successful referral.When confronted with proof, support just gave corporate excuses about "multiple generations" of the prog…
★★★★★
Dennis Thompson · USA · 2026-09-19
Draft Kings is very tight on their slots. Makes it not worthwhile to play. I understand that casinos are in the business of making money, but compared to other online games, they are quite horrible.
★★★★★
AD · USA · 2026-09-18
I placed a bet on the over 54.5 last night on the Bills Lions game. Total points scored were 72. Draft Kings is refusing to pay me. They sent me this email…
Hi Art,
Thank you for contacting DraftKings Support.
We reviewed your prediction for Over 54.5 total points. This selection required the combined score of both teams to reach 55 or more points.
The official result was below 55 points, s…
★★★★★
Kyle E · USA · 2026-09-18
No early exits is a joke in prediction markets
Lmao prediction markets don’t allow “early exit” leg removals from parlays. What a joke. DK becomes legal in all 50 states via prediction market and collets their little fees on every single bet placed totaling millions, then they want to change the rules. What a joke
★★★★★
Scoot · USA · 2026-09-16
Draftkings punishes winners / they hate you!
I'm up $15k USD for the year on their sportsbook, and guess what? They've limited my bets. I can no longer make bets above $150, and on some matches, I can't even bet $50. That's a far cry from being able to wager a few thousand on a game. I have over $300k in deposits with years of playing history, and the very moment I started actually winning, they no longer take my play. I think they didn't li…
★★★★★
Bill jennings · USA · 2026-09-14
Avoid it like the plague. They are an absolute scam! They offer predictions and when you buy them and win, they change the rules and say you lost. Ripped me off for $232 on one wager. Never again!
★★★★★
John Williams · USA · 2026-09-13
I tried several times to open and account. Apparently my computer is slow as I could not get their 6 digit numbers before they expired. When I finally got it in time, I began answering their questions such as yearly income, net worth, last four of social. Then it occured to me that they could or would sell that information to who knows. I stopped tight there and said "to hell with them"!
★★★★★
mark Kustwan · USA · 2026-09-10
THEY STOLE MY DEPOSIT (only $25!) AND DELETED MY PARLY WIN so I “LOST” above $60.
A MUTI-MILLION DOLLAR BUSINESS THAT NEEDS TO STEAL MY MEASLY $60+!
★★★★★
Me · USA · 2026-09-07
DraftKings is a scam do not give them any of your money
Every time you're about to win on DraftKings no matter what the contest or the bet they find a way to cheat you out of it it is the app will glitch or one of the rules wasn't followed somehow by you of course never their fault this casino is a scam
★★★★★
Andrea Salvatore · USA · 2026-09-05
This company bought Jackpocket and didn’t communicate to Jackpocket users and blocked everyone out from logging in to their accounts while “change password” option never even sent an email to change it, then sent a check with your Jackpocket balance instead of just fixing THEIR problem they caused. What a joke
★★★★★
BLM · USA · 2026-09-05
Theyll change the bet on you .Mid game....
★★★★★
Jen · USA · 2026-09-04
The games are rigged for this app. It’s horrible that they are able to get away with what they are doing. Whether, it’s blackjack, match the dealer, or live blackjack. I understand house edge, however when you play low you seem to win. The moment you build a bit of confidence and increase your bet, you will lose every hand. Interestingly, I played match the dealer and there were zero matches and I…
★★★★★
Victor Cruz · USA · 2026-09-03
They will block your account at the drop of a hat and insist you jump through hoops to restore it. Even when they find no unusual activity occurred. Then customer service is extremely unhelpful. Good luck talking to a human being. They will communicate with you anonymously through your email because you won't be able to log back in to their app. I still can't access the funds i had in my account w…
★★★★★
JP · USA · 2026-09-02
I had been locked out of my account because it said there was suspicious activity. They said I needed to upload my ID and verify my bank account. The bank account listed was not one of mine and I kept telling them I could get a statement to an account that doesn't belong to me. They kept sending me in a circle of information. They said my account was compromised so they had me reset my password th…
★★★★★
Tom Pion · USA · 2026-08-30
If I could give DraftKings 0
stars I would! If your VIP or premier stay away! DK sucks compared to any other betting site.
There app only works when it’s convenient and when you win the app slows down for live bets.
Dk is a POS. Go anywhere but dk for FairPlay! They are crooks
★★★★★
Thomas · USA · 2026-08-27
The casino seems to be rigged. The slot machines always take your money. They just keep losing on every bet continuously.
★★★★★
Lauren Moment · USA · 2026-08-25
DraftKings Refuses to Release Funds
DraftKings canceled my withdrawal, locked my account, and continues withholding my money without providing a meaningful explanation.
On August 13, I deposited $500 and later requested a $750 withdrawal. DraftKings—not me—canceled that withdrawal. Their own written notice explicitly states that the withdrawal “has been canceled by us.” DraftKings then returned the money to my account, restricted i…
★★★★★
art decaro · USA · 2026-08-24
its impossible to get an ez entrance to the website...i have a member for 4 years and nothing changes..i haven't bet there in 2 years ..came back tonite to see if any better and answer is NO...IF YOU ARE A SERIOUS OR CASUAL BETTOR..RUN FAST FROM THIS DYING COMPANY.
★★★★★
Consumer · USA · 2026-08-17
Holding over $10k hostage for 2+ months - Avoid at all costs!
DraftKings has locked my ability to withdraw my money for well over two months now, and dealing with them has been an absolute nightmare. I currently have over $10,000 of my own funds held hostage on their platform.
Every time I email their support team to get this resolved, they brush me off with the exact same canned response: "Your account requires us to verify your identity and has been restr…
★★★★★
Kyle Cintron · USA · 2026-08-14
Has to be the worst betting app I have ever used in my life !!!!! They will rob you right in front of your face !!!! I put & $700 bet on nfl preseason and it ended in a tie and they ended up keeping $200 of my money
★★★★★
Daquan Hester · USA · 2026-08-14
I haven't won anything worth cashing out on the casino slots in about a year... and i play at least twice a week. It's no way they're legit. They dont even keep it interesting. I've been on draftkings for probably 2 to 3 years. The first year was ok. I won some, lost some....but after that first year its been gradually going down hill. Everytime I try giving them the benefit of the doubt, I contin…
★★★★★
Jason Breadner · USA · 2026-08-12
This is the worst way to spend your money. You have better luck throwing it in the garbage and having the wind blow it back out at you. The worst casino odds I have ever played in my life. Never ever ever again. They let you win about 10 20 dollars on there crappy little free spins and as soon as you deposit money you stop wining immediately. lol literally!!! Do not waste your time or money. What …
★★★★★
A . · USA · 2026-08-12
Terrible. I requested a withdrawal Saturday 8/8 usually my withdrawals hit instant or in a couple minutes at most. It’s now 8/11 and I still do not have my withdrawal. My confirmation page says PROCESSED & at the top it said it arrives <24 hrs. I’ve contact support numerous times. The first agent said UP TO 2 business days. The second agent said 3-5 business days. None could give me an answer if t…
★★★★★
Aaron · USA · 2026-08-12
Draftkings cost me my house. Not because of any gambling activity or losses or anything like that. They are unable to provide a basic financial statement required by a mortgage lender. I was required to provide my lender with one of these statements from Draftkings, but Draftkings was unable to produce one. For that reason my mortgage lender rejected me and I lost my home.
Customer service wa…
★★★★★
Michael Rick Carter · USA · 2026-08-09
Draft Kings is robbing people
To start off by making this long story short I won over $400 and try to withdraw and they told me i had a account restriction but prior to this i was winning smaller amounts and able to withdraw money but now that i won this amount the support team haven’t contacted me yet and it’s been over 10 days why haven’t this app been shut down yet i don’t get it
★★★★★
JERALD DIGSITT · USA · 2026-08-06
I would've given DK a 3, but they've recently raised their minimum deposit from $5 to $10 so they can make more more money off of players' losses. So, I'm out and done with Draft Kings. Anytime a business drops to below 3 stars IMO, I drop them like a bad habit. They can have the .03 I left on my account for a tip.
★★★★★
MELISSA E PINIZZOTTO · USA · 2026-08-05
I have played this game for a year now I have deposited over $1700 with withdrawals of only $100 dollars they don’t let you win at all after I finally hit the deposit amount of 1500 I won $100 dollars last time I hit 230 was Oct of 2025 so for those has hit big you had to put in at least 10k my friend hit for 22k she never played them again but yet loyal players can’t hit $500 or $600 FanDuel is a…
★★★★★
Ed Kenney · USA · 2026-08-03
These guys are all about printing money. They don't really care about you. I play on a regular basis for years and they treat you like a second class citizen because they're just making too much money. They don't care about you go somewhere else. Do not go to these guys.
★★★★★
Will · USA · 2026-08-02
These sport books are designed to take your money they have bankrupted me have cheated me soo much that I feel sorry but I’m done today I’m leaving y’all with this review don’t put your money on these apps you will never win in the end they trick you to believe you can win but in reality you can and over time u will lose a lot so never start playing they pray on the weak and new customers
★★★★★
John Fishback · USA · 2026-08-01
Appalling Verification Nightmare
Absolute privacy invasion and blatant customer harassment. I tried helping my 70-year-old mother sign up for this app, and the onboarding process turned into an insulting bureaucratic nightmare. They demanded her driver's license, social security card, a photo of her literally holding her ID up to her face like a criminal, and full copies of her bank statements.
Fo…
★★★★★
Josh Gallegos · USA · 2026-07-29
Their app constantly messes up and their customer support is pathetic
Their app constantly messes up, I did first goal scorer insurance during the World Cup, the terms were if your guy doesn’t score first then you get your money back, coverage up to $10 so I bet $10 and never got it back. So I had to deal with their ass trash customer support team. I got reimbursed for that. 2 days later, I did the same thing and AGAIN it messed up so I reached out to customer suppo…
★★★★★
Hank · USA · 2026-07-28
Scam slots - No way it’s legit
Ever since Everi merged with IGT all their online slot machines went to garbage. Jackpots on highly played machines stay maxed out for weeks, even months. No chance in hell they would pass a legit audit. I’ve lost thousands on DraftKings, sometimes straight down. Don’t be stupid like me.
★★★★★
Eric · USA · 2026-07-28
Stop
Well, it was starting with the NBA player points.They ran a three $ nba player pool for player points and let's just say it never got hit nobody won it and kept everyone's money. Then Games will get canceled after you already have your fantasy lineups and entered in.And then they cancel the game, and then you cannot change your lineup.Whatsoever.So basically, they're like taking your money and tr…