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Жалобы по темам, по месяцам — Великобритания

Доля темы среди жалоб за месяц (%) — Великобритания — сопоставимо между месяцами независимо от объёма.

География отзывов

Откуда пишут игроки — распределение по странам среди собранных отзывов (200 с геометкой).

★★★★★

Thomas meehan · Великобритания · 2026-07-20

I play this site and there sister sites mega riches and mr vegas have pumped thousands into each 3 sites u get nothing in return u will maybe get 1 win after 300 losses not fair gaming wouldn’t recommend

★★★★★

Jamie SCFC · Великобритания · 2026-07-19

Probably had my best experience with online slots using videoslots get frequent features and live chat is easy to use oscar helped me sorting out my withdrawal issues quickly as well

★★★★★

Liam Moiser · Великобритания · 2026-07-18

I'm giving this a three star because you can actually win on this site, but like their sister sites, if you do win big take the money because afterwards your RTP will go right downhill.

So won £70 on one game, and decided to see if my theory was right, and one game I got a bonus on a hold and win and once again, I received nothing new on the board just the six that was for the hold and win, which…

★★★★★

Amanda Slater · Великобритания · 2026-07-18

Thank you to Erik from live chat who sorted out my problem of my free spins not adding to my account 🙂

★★★★★

Ian Hunter · Великобритания · 2026-07-16

By far the worst paying casino ive ever joined im starting to genuinely think the whole operation is a scam

★★★★★

Donna Christie · Великобритания · 2026-07-15

Thank to Mohamed I got my issue resolved straight away great customer service 👍

★★★★★

Sam beck · Великобритания · 2026-07-14

Very good customer service. Safety play is great. You can set your limits easily very good site

★★★★★

Shyam · Великобритания · 2026-07-14

Courtious and friendly livechat support a pleasure to interact with

Erik was very courtious, polite and friendly, and made it a pleasue to interact with livechat support as a result. Thanks to this excellent and positive experience with Erik on livechat, I am confident that my queries will be handled with the utmost professionalism at Videoslots, thereby making Videoslots my preferred destination for all my Casino gameplay needs!

★★★★★

Nanesha Esther Daniels · Великобритания · 2026-07-12

To verify they will make it helll for you and they will tell you once they review your documents in their own time no automated system find them quite rude actually treatment is very very appalling from such a good casino good games as they have a lot of games

★★★★★

Marc Elliot · Великобритания · 2026-07-10

Very good choice of games and if a problem occurs with a withdrawal for example, people from live chat are very helpful, had a chat with Mohamed today and he sorted my case very quickly and efficiently. Many thanks 

★★★★★

Ryan Eaketts · Великобритания · 2026-07-10

after 5 good years hassle free no long awful customer service rude and aggressive 

★★★★★

Colin Ashworth · Великобритания · 2026-07-08

Had £150.00 deposit with video slots. I decided to with draw £50.00 . This money was payed into my bank account, they then decided to close my account. I have requested the balance but they have refused to put this into my bank account without utility bills, bank statements, passport. They all ready have my name , address bank account. I am not happy to do this for my own security. I can understan…

★★★★★

J rigers · Великобритания · 2026-07-08

Deposited £250! Didn’t show in betting account! Said they had a problem and that it will be credit but that was over a week ago! Do not sign up to this site they will steal your money! 

You have replied saying everything you out in the email to me yet you still have not given my my money! 

£250 stolen by you! You say it’s been escalated but if it’s been escalated then you would just go on and cr…

★★★★★

Jason · Великобритания · 2026-07-06

Mohamed was very helpful in solving my issues and query’s A+A+

★★★★★

Dianne · Великобритания · 2026-07-01

Since my last withdrawal last year just seems impossible to.build.now.let alone withdraw. Good varietymof games but lack if good bonuses.rounds when you get 1 and no show.jackpots. shame.its a.good site. Break.time.

★★★★★

paul grovell · Великобритания · 2026-06-30

Had to contact Videoslots regarding missing spins.Was conected to one of their agents , Erik was able to solve my problem very quickly . Thank you Videoslots and thank you Erik.

★★★★★

Richard Warren · Великобритания · 2026-06-30

absolute joke of a casino, the win rate rtp is absolutely pathetic, i spent 170 quid and only got  around 5 feature  bonuses in the games i played, and also i was only staking 10 pence a spin and it was taking an extra 10 pence off my account,  absolute rip off of a casino, the worst ever, and the games are really sluggish too, I'm definitely done with this site, what a outright CON, why is there …

★★★★★

Dorota McGeoghan · Великобритания · 2026-06-29

Hreat customer service from someone called Erik this evening. My issue was sorted within minutes. Thanks Erik

★★★★★

Rik · Великобритания · 2026-06-29

Great experience with this company so far, easy to deal with/friendly staff and fast payouts. 

★★★★★

Danielle · Великобритания · 2026-06-27

Meave was brilliant. She answered my question and was incredibly polite and kind. I hope my issue is resolved soon. Thank you again. I don’t understand the negative reviews; this is a brilliant company and its sister company too. 
It would be fantastic if someone could simply remove the closed loop as it’s been forgotten. So I am able to withdraw. 

★★★★★

customer · Великобритания · 2026-06-27

Efficient quick help from Martin, just signed up and good impression so far

★★★★★

K.D · Великобритания · 2026-06-22

Erik was very polite and helpful. 

★★★★★

Sergiu · Великобритания · 2026-06-20

Erik was very helpful in solving my issues highly recommend 

★★★★★

ALEXANDRU M · Великобритания · 2026-06-19

Crap casino. Do not try this shithole 

★★★★★

Frazer · Великобритания · 2026-06-18

I had many many complications and the guy Joseph was an absolute legend. So patient and understanding. There’s a reason I’m not a customer service assistant as I would’ve flipped my nut 😂

★★★★★

Ed · Великобритания · 2026-06-18

The signup deal was a deposit match up to £50 and 11 free spins on Starburst.  Once the real money ran out, the free money stopped working.  When i asked why, I was told that although I deposited £50, I would have to wager £5000 to claim it.  Not so much a casino as a scam.  Avoid. Avoid. Avoid.

★★★★★

Aaron Featherstone · Великобритания · 2026-06-17

Site is an absolute con after depositing for months i finally get a win but guess what need to verify to draw money out but they happy taking it. Iv drawn money out in past aswell so becuase i couldnt withdraw i ended up gambling it and thats exactly why they do it. Playing a game 1 pound spin after 600 pound not one bonus and the feature still not opened up absolute joke. 

★★★★★

NUSH HAM · Великобритания · 2026-06-17

I am writing this for my boyfriend as he always ask me to do the reviews there was a problem he had we a expire card that cash way paid into he got in touch and JOHNMARK was great he sorted it out and money was paid back into the account great job also they have so many games and weekend booster is great you get money for playing on the site and daily jackpot is great too he was lucky enough on th…

★★★★★

B Gray · Великобритания · 2026-06-13

Great customer service

★★★★★

gary lang · Великобритания · 2026-06-11

horrendous.controlled.s1te.hardly.any.bonuses.on.anyslot.and.when.you.do.get.a.bonus.they.pay.noth1ng
used.to.be.the.best.s1te.now.the.worst.been.here.for.years.and.now.1ve.had.enuf.they.dont.w1n.your.cash.they.steal.1t.better.cas1nos.out.there.that.actually.g1ve.you.fun.and.good.chance.v1deoslots.goodbye.your.far.too.greedy.and.thats.all.down.to.your.ceo

★★★★★

Mark Gasson · Великобритания · 2026-06-10

Pure toilet, complete scam. Your being robbed big time. The worst, stay away. For information this site was heavily fined for money laundering and behaviours towards customers.

★★★★★

Emma foott · Великобритания · 2026-06-07

Adele was speedy, effective and pleasant

★★★★★

Kevin Lowe · Великобритания · 2026-06-05

Andrea was fast and effective in dealing with my issues 

★★★★★

Katie Headrige · Великобритания · 2026-06-04

Martin was super helpful and solved my issue in seconds! Quick and efficient customer service, exactly how it should be done. 

★★★★★

daniel · Великобритания · 2026-06-04

Disgusting site I don’t if I have been blacklisted or they have put my rtp away but I haven’t had a win on this site for about 2. Years I have reached my limit 4 times this year already without a single withdrawal. Games that I play on other site that bonus within 50-100 spins don’t exist on this site. Tome of madness can’t get into the bonus game rise of Olympus can’t get into a bonus game temple…

★★★★★

Nev Mcalbason albaslayer · Великобритания · 2026-06-04

Great range of slots and fast withdraw

★★★★★

Jacqueline · Великобритания · 2026-06-03

7] I have been playing the games and never really took note of the exact balances. I suddenly took note that I was being charged an extra 10p for each spin. When I went on chat to enquire about this I was told because I ticked a box in a game showing font show this again I was never warned that I would be getting charged the extra 10p per spin. I explained to Joseph on chat that it was a bit unfai…

★★★★★

Christopher · Великобритания · 2026-06-03

Mohammed just gets things DONE! 
No messing around, in lightning speed too!

★★★★★

D.S · Великобритания · 2026-06-01

Clear support and guidance 

★★★★★

m.site · Великобритания · 2026-05-29

Heather been a great help. Thanks again 

Великобритания		67.0% · 134
Швеция		11.0% · 22
Канада		7.0% · 14
Новая Зеландия		4.0% · 8
Дания		2.0% · 4
Ирландия		1.5% · 3
США		1.5% · 3
Финляндия		1.0% · 2

Videoslots — отзывы

Жалобы по темам, по месяцам — Великобритания

География отзывов

Отзывы игроков — Великобритания

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