Reviews › Shuffle
Shuffle — reviews
Accountability index
45/100
How well Shuffle answers complaints and resolves disputes — behaviour, not stars.
Answers 87% of complaints (116)0% verified reviews
Deposit not credited, withheld payout, bonus, KYC or account-lock issue — describe it and Shuffle can respond.
Represent Shuffle? Respond to complaints →
Country view: Brazil — score, problems and reviews below are for this country. All countries →
Complaints by theme — Brazil
04.26–07.26 · 6 reviews · not enough for a monthly view yet
Withdrawals
2
Deposits
2
Bonuses & wagering
1
Verification (KYC)
3
Support
2
Game fairness
2
Bet limits
1
Reviews by country
Where players write from — country split across collected reviews (211 geo-tagged).
| USA | 9.0% · 19 | |
| India | 7.1% · 15 | |
| Canada | 7.1% · 15 | |
| UK | 4.7% · 10 | |
| Poland | 3.8% · 8 | |
| Turkey | 3.3% · 7 | |
| Indonesia | 3.3% · 7 | |
| Switzerland | 2.8% · 6 |
Player reviews — Brazil
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★★★★★
Vitor França · Brazil · 2026-07-11
Don't trust this shitty scam ass casino
Originals are rigged
Little thieves that steals for living
★★★★★
HENRIQUE · Brazil · 2026-05-19
Shuffle is undoubtedly the best casino. I am a recent user, but l've already noticed it's an exellent casino.
★★★★★
angelusce · Brazil · 2026-05-18
SUPPORT NEVER RESPONSE
I am writing again to leave this publicly documented: Shuffle support has not contacted me or replied to my emails.
I even started conversations with some support agents, but they never followed up. All I want is for my 2FA to be reset so I can access my account and withdraw the money that is still there. I no longer intend to play.
Shuffle sent me an email about a month ago, but since my phone …
★★★★★
Gabriel Malta · Brazil · 2026-04-22
Shuffle is refusing my withdrawal and keeps delaying with document reviews
Hello,
I am writing to formally raise a complaint regarding my withdrawal request and the ongoing delays I have been facing on your platform.
My username is gabrielmalta96.
On April 16th, I initiated a withdrawal after depositing a total of $1,854 USD into my account. Since then, I have been attempting to withdraw my funds, but the process has been repeatedly delayed.
Over the past days, I hav…
★★★★★
Vitor França · Brazil · 2026-04-21
Thieves
About my experience with shuffle
They robbed me
Nothing good to say about these scammers
★★★★★
Paulo Vítor Cavalcante de Andr · Brazil · 2026-04-09
Shuffle scammed my $30,000
User: pvzera1
Be very careful with this platform.
I placed legitimate sports bets on a major basketball game in Brazil’s top national league, not a small or obscure event. My account was fully verified, with no restrictions, and I was allowed to bet normally. I deposited my own money, took the risk, and won around $30,000.
After the bets were settled as wins, Shuffle simply voided them, claimin…