Avaliações › Betway
Betway — avaliações
Índice de responsabilidade
10/100
O quanto Betway responde a reclamações e resolve disputas — comportamento, não estrelas.
Pagamentos: risco · 8/100
Depósito não creditado, saque retido, problema com bônus, KYC ou bloqueio de conta — descreva e o Betway poderá responder.
Representa o Betway? Responda às reclamações →
Visão por país: UK — nota, problemas e avaliações abaixo são deste país. Todos os países →
Reclamações por tema, por mês — UK
Proporção de cada tema entre as reclamações do mês (%) — UK — comparável entre meses independentemente do volume.
18%
18%
7%
16%
23%
11%
2%
5%
Total do período · 128 avaliações
Saques
37
Depósitos
36
Bônus e rollover
28
Verificação (KYC)
15
Suporte
31
Jogo justo
32
Bloqueio de conta
6
Limites de aposta
5
Avaliações por país
De onde os jogadores escrevem — distribuição por país entre as avaliações coletadas (200 geolocalizadas).
| UK | 64.0% · 128 | |
| Canada | 11.5% · 23 | |
| South Africa | 7.5% · 15 | |
| Ireland | 5.0% · 10 | |
| New Zealand | 2.5% · 5 | |
| Finland | 1.5% · 3 | |
| Bangladesh | 1.0% · 2 | |
| Spain | 1.0% · 2 |
Avaliações de jogadores — UK
Filtrar por tema ▾
★★★★★
Jonathan · UK · 2026-07-12
Been waiting over 72 hours for my withdrawals. No communication nothing. Absolutely ridiculous. But they are happy to take your money no problem at all.
★★★★★
Jogador · UK · 2026-07-12
IF YOU GO ON Opta PRESS FULL GAME IT WILL SEE HE HAD ONE SHOT ON TARGET they will take your money happily but they won’t read your msgs or actually talk to you
I had a very disappointing experience with Betway’s customer support. I placed a football accumulator where every selection won except one – Lionel Messi to have 1+ shot on target.
After the match, I tried to explain that the full match …
★★★★★
P Hua · UK · 2026-07-11
They decided to lock my account after I made a deposit and asked for verification documents.
After submitting these documents the account remains locked and each time I asked for an update they moved the goalposts asking me to wait 24,48,72 hours.(Now been almost a week)
In effect they stole my deposit and are disallowing me from retrieving it.
Cannot recommend this site, stay away if you value yo…
★★★★★
Acsta Dnb · UK · 2026-07-11
bellow one star. stolen over 1000 pounds games just in eating mode. was gifted 10 mega spins for 1000 spend to walk away with nothing! closed my account and wish
I could get my refund
★★★★★
John richardson · UK · 2026-07-11
Opened an account with a £40 pounds free bet offers. My initial 10 pound bet lost and then they sent me an email that I would not be eligible for the free bets..Stay clear of this company they con you.
★★★★★
Eimantas Sabockis · UK · 2026-07-11
After withdrawingredients total of 1600£ from Site they changed deposit options to express deposit. I never asked for it and why changed it it never was mentioned. This behaviour of gambling site is really only way to call it is preditor. I hope this site gets sued. Live support. No comment on that nearly each day waiting time between 15to 2h.... I hope someone from gambling site can reach to me a…
★★★★★
Manpreet · UK · 2026-07-10
So I had a review which I edited after betway reached out and made me aware that the reason I didnt qualify for the promotion of free bet credits was that my bet was not single. It had multiple legs.
I put another bet on which was a single bet.
After the bet settled, still no bet credits.
Scam company with absolute horrible customer support.
I belive the others now when they talk about how thi…
★★★★★
J Kay · UK · 2026-07-10
**** betway. They verified my account, accepted my deposit, then closed my account down with no reason given.
No live chat unless your logged in. Emailed several times - ignored. Gone through resolver - ignored. Now it's just the gambling commission left to try to get my money back. The bank won't do a chargeback because 'its mastercard'
Absolute scum and scam artists. The worst experience I'v…
★★★★★
Worn-Out · UK · 2026-07-10
The link to your terms and conditions don’t work,
Your agent operating hours totally suck, also your chat bot is totally flawed and annoying if a customer requests a human agent program the piece of junk to redirect them. and as for your so called 94% payout average that’s total rubbish and you should be ashamed.
We have independently evaluated the data log files as generated by the computer syst…
★★★★★
Keeley Hancox · UK · 2026-07-09
After 3 days still waiting for a withdrawal of £500. You can’t even speak to anybody there’s no customer service all I can talk to is robot I need to know where my funds are.
★★★★★
Ashley Holford · UK · 2026-07-09
Do not deposit on this site you cannot win playing £5 spins and winnin peanuts over £700 today over £700 2 days ago this site is a hone bonuses pay less than line pays maximum bets pay nothing I'm winning the same on £5 spins as I would win on 50p/£1 spins on other sites this site is a rip off it's literally impossible to win more than a few hundred pounds but of you win £200 it will take £600 plu…
★★★★★
Keith Mathews · UK · 2026-07-08
I deposited funds then account was locked. It took over a week to get through to someone who informed me verification was required however I was not told this. It then took 3 attempts to gain access to my account. I am now trying to withdraw my funds and after over 8 days I still cannot withdraw. I have been told verification is needed AGAIN! Customer services then cut me off. This had to be illeg…
★★★★★
RICHARD · UK · 2026-07-08
Still not paying my withdrawal of £600.06 after 6 weeks, despite my documents been approved.
★★★★★
Ryan Eaketts · UK · 2026-07-08
they have bad customer service and have faults advertising don't think they no what a short qué is and a shirt time is joke
★★★★★
Jogador · UK · 2026-07-07
Betway is a total scam. DO NOT PLAY ON THEIR WEBSITE. They have stolen £100 from me after I asked for a withdrawal and it's been three weeks and it has still not been withdrawn yet. Their live chat is useless as I cannot get through to an agent after an hour of waiting. They also have no phone number to contact anyone that can help me with this. I have sent countless emails to their support email …
★★★★★
Charlotte R · UK · 2026-07-06
Ive wrote some bad reviews in the past about Betway but I have to say it’s 1 of my favourite sites to play, minimum £5 deposits compared to others that £10/20, I just wish they would show the RTP and volatility on each slot game though, I’ve been playing high volatility games and didn’t know considering I’m not a big gambler and have limits on my deposits it’s just eat my money, I love the selecti…
★★★★★
Roger · UK · 2026-07-05
This is a SCAM you sign up deposit money then they block your account, you then spend hrs and hrs waiting for customer service to simply read from a pre written script and do nothing to help with the problem. My only problem is they took my money then blocked my account before it could even be used and just keep telling me it’s my fault and want me to send more and more personal information all I …
★★★★★
Brad Moss · UK · 2026-07-04
Here we have another scamming site unable to win or bonus multiple accounts tested with the same strategy and basically the same out come on each game it's fix to lose and all programmed stay the hell away from these muppets
★★★★★
LucasB · UK · 2026-07-02
I recently opened an account and deposited £10. Then immediately after my account was locked. Are they trying to steal my money? I have tried emailing them and gone through countless help pages and all I get are useless automated responses. They are so unhelpful and any link they send on here to get help just takes you back to the shitty automated live chat. Stay away from Betway they are a comple…
★★★★★
Mel · UK · 2026-07-02
I have now been waiting 7 weeks for my balance withdrawal to be returned to me. All of a sudden they wanted me to verify so I did via the link they sent to my email, however that link did not complete so I had used the online chat everyday to ask for another link and guess what? I still have not received this link. They are doing anything in their power to stall my withdrawal and I wouldn’t mind b…
★★★★★
anthony grady · UK · 2026-07-01
Speeded the games up drastically to stop me winning i was winning but they had rapidly speeded the reels up no winning nothing
★★★★★
Chanelle Marshall · UK · 2026-07-01
Would rate 0 stars if possible, I bet 10 and the horse won should receive around £40 had to then verify my account sent everything required including marriage certificate as recently married so name different and still no verification approved, it has now been 6 weeks. I have sent a complaint letter with follow up emails and not one response or acknowledgment. Absolute disgraceful, my advice don’…
★★★★★
Liam Moiser · UK · 2026-07-01
Absolutely shocking, was playing a game, got a session expired message for absolutely no reason and then had to relog in, when I did I was playing a game where it reset everything to the beginning, Will not be using this site again, and am absolutely furious with it.
When you try and talk to someone in the chat, you are sat there for hours, without anyone coming, absolutely by far the worst custo…
★★★★★
George Sava · UK · 2026-06-30
The casino is very poor, it’s very hard to receive the bonus game if you receive is extremely very low pay back , like 3£ after spending 200£! So don’t even try this one , is many others keeping you on funny time spending , this one is just robbery you!
★★★★★
Jennifer Connelly · UK · 2026-06-30
Singed up. Bet £10. Didn't get any free bets. If I'm not eligible for the offer don't show me it! You show a promotion , take the money then fail to keep up your end of the offer. Pathetic company of hacks
★★★★★
Jogador · UK · 2026-06-30
This isn't a customer issue its definitely them. I've never read such a poor thread of reviews glad its not just me. The one star says it all. Why am I still here? Daylight robbery. Just takes and takes on the games.
★★★★★
Vivienne Harwood · UK · 2026-06-30
Please do not play on this site it is a total scam it will take all your money with promises and returns nothing the only thing they promise is a total scam and I've had to close my account to be free of them
★★★★★
Robert Haddon-Finney · UK · 2026-06-30
IF YOU HAVE ANY SENSE KEEP AWAY FROM THESE SCAMMERS. THERE WORKING A CON ON YOU..IVE BEEN CAUGHT OUT ALSO..WHEN YOU PLACE A BET ..THEY LL PUT UP "IN UR BETS" PROBABLE WINNINGS OR RETURNS..BUT THEY DONT PUT UP THE PROPER AMOUNT HOPING CUSTOMERS WONT NOTICE THERE CONNING YOU. I HAD A £671 BETBUILDER UP SUN CANADA MATCH ONLY A TREBLE..MY RETURNS SHOULD HAD BEEN £1,486.70 IT HAD IN POSSIBLE RETURNS: £…
★★★★★
Kirsti Vinyard · UK · 2026-06-30
I've never had a problem with withdrawals before, however my latest withdrawal has not reached my bank account and it's been 5 days since it was approved for payment. The issue I have now is you cannot speak to a live agent to find out what is going on. Also, it does not show anywhere which card my payment was sent to. I have 3 payment cards on the system because there is no option to remove old c…
★★★★★
Rosemary Coward · UK · 2026-06-29
Dreadful. Deposited using Apple Pay, very easy. Won some money so did a withdrawal. Now week 3 still no money back. Managed to message them, they have no phone. They claim my bank rejected it, checked with bank not true. They then said to send passport and bank statement which I did, still
Waiting. Messaged again saying wouldn’t accept the bank statement as the first 4 digits of account number wer…
★★★★★
Gruber Fuhrer · UK · 2026-06-28
I make widraw 4 day ago still didnt get money on account. its also dificult to replace old payment card.
I dont recomend to use betway
★★★★★
Brandon · UK · 2026-06-28
Site offers good games and had some good wins.
Unfortunately the withdrawal process is leaps and bounds behind ANY other site I have used. All of the withdrawals (between £15 and £200) have all been processed the same day to be fair (sometimes taking hours- compared to instant on other sites)
However I have just made my first big withdrawal 1500, and 700 and there has been instant issues. Chat …
★★★★★
James Whiting · UK · 2026-06-27
done a withdrawal not a lot of money at all but still waiting for it to go into PayPal 36 hrs later unfortunately still nothing after reading the reviews I’m thinking that money has gone now. If I was you I would Avoid Avoid Avoid DONT LOSE your money STAY WITH THE ONES YOU KNOW
★★★★★
Riley Buckley · UK · 2026-06-27
Withdrawal said it will be in last night and I have been waiting for over 2 days for it and I need my money off them it has took long enough and when ever I’m in the live chat it’s always the same thing
★★★★★
Dawood · UK · 2026-06-26
Delaying withdrawal account was verified when opening manually I and to upload documents and I asked live chat why have I been wait more then 20 hours plus for withdrawal to be sent they told me
My account was automatically verified which is a lie as I had to upload documents while I made the account and they try say I
Emailed them documents which is Alie as
I’ve got evidence to proof this
Why do …
★★★★★
Liam Kettridge · UK · 2026-06-26
UP UNTIL NOW EVERYTHING HAS BEEN FIRST CLASS.ALTHOUGH YESTERDAY I PLACED TWO WAGERS ON A RACE WHICH WON BUT MY BETS HAVE NOT BEEN SETTLED YET
★★★★★
Miss. Watson · UK · 2026-06-24
I was really worried after seeing the reviews, but think it is important to leave my review. I was a new player deposited a little then withdrew two separate amounts, I received an email to say the Apple Pay wasn't right so changed to instant bank for preferred method that they emailed with hour of me requesting withdrawal. Woke up this morning the funds are in my account, this site is not a scam.…
★★★★★
SMNic · UK · 2026-06-23
The site is full of options that would make you lose 99% of the time.Bet builders are rubbish.They don't really have a good offer.They always put some on point offer like:player to score,player to have more shots,exact goals...etc.A precise recipe to lose.Bet builders on the site has so many errors.You can't even click on the bet builder if the combination doesn't allow it.You can't make changes,y…
★★★★★
Jogador · UK · 2026-06-23
Hello.
Deposited £10 to get the welcome offer. They locked my account pending verification i sent passport, DBS, wage slip. They didn't reply in 5 weeks even live chat couldn't action anything, my bank refused to refund, so i have had to contact trading standards, IBAS all my major media connects to begin media articles and my 3 million social media followers genuinely the worse sports betting co…
★★★★★
Richard Lee · UK · 2026-06-23
Avoid.
£10 deposit for 4 x £10 bets.
But the scandal of it is the 2 x£10 bets are only eligible per leg at 3/10. Which doesn't even work on most games to place the bet.
You get frustrated trying to place a bet.
AI help is useless.
Every other betting site has been a million miles better than this, absolute shambles..