Reviews › Paddypower
Paddypower — reviews
Accountability index
43/100
How well Paddypower answers complaints and resolves disputes — behaviour, not stars.
Payouts: mixed · 60/100
Answers 22% of complaints (69)32% verified reviews
Deposit not credited, withheld payout, bonus, KYC or account-lock issue — describe it and Paddypower can respond.
Represent Paddypower? Respond to complaints →
Country view: UK — score, problems and reviews below are for this country. All countries →
Complaints by theme, monthly — UK
Share of each theme among the month's complaints (%) — UK — comparable across months regardless of volume.
11%
7%
28%
3%
24%
18%
8%
Total over the period · 235 reviews
Withdrawals
21
Deposits
10
Bonuses & wagering
34
Verification (KYC)
5
Support
36
Game fairness
19
Account blocks
2
Bet limits
8
Reviews by country
Where players write from — country split across collected reviews (286 geo-tagged).
| UK | 82.2% · 235 | |
| Ireland | 15.0% · 43 | |
| Spain | 0.3% · 1 | |
| USA | 0.3% · 1 | |
| Czechia | 0.3% · 1 | |
| Isle of Man | 0.3% · 1 | |
| South Africa | 0.3% · 1 | |
| Portugal | 0.3% · 1 |
Player reviews — UK
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★★★★★
David Davies · UK · 2026-07-22
Best site for odds on a lot of different sports
★★★★★
Iain Kellas · UK · 2026-07-22
Amazing can’t fault them in any way
★★★★★
Jo Ramsay · UK · 2026-07-22
Thank you to Jessica who help with my query as always Paddy power have always been very helpful that’s why I have been with them so long thanks again Jessica
★★★★★
Mrs Patricia Mullett · UK · 2026-07-22
Betting is made easy, when you win money goes straight into your account, lots of freebie’s. The only problem I have is if I have a query I have to try and solve it through ‘chats’ I would rather speak to someone, more personal and quicker.
★★★★★
Ashley Chandler · UK · 2026-07-21
Youbwas more than helpfull explaining everything to me
★★★★★
user1154205 · UK · 2026-07-21
Good bet type to choose
Plenty of different activities to choose from. Prices competitive and some helpful suggestions about what to include within your bet with some examples of popular choices too. Some good free bets, probably more than any of the main betting sites. Many thanks.
★★★★★
Stephen · UK · 2026-07-21
Ssstepheo1
Second to second online betting when putting a bet on horses are football with drawing money is in the account in an hour
★★★★★
jonathan mason · UK · 2026-07-21
I self excluded as I was saving to buy a car, when I wanted to come back after a long time Ross made it happen, questions seem a bit personal but they’ve got to be asked.
Overall a easy and nice experience
Just be honest if you are coming back if you can’t afford it don’t. Even if you can set a limit no point gambling it all it’s there for a bit of fun
★★★★★
Lynda Cunning · UK · 2026-07-21
Pp the easy app
It is so easy to use also very easy to deposit and withdraw brilliant app
★★★★★
customer · UK · 2026-07-21
Generally pretty good. Sometimes have trouble logging in.
★★★★★
victor boruk · UK · 2026-07-21
not happy with change in beat the drop prizemoney.
★★★★★
Nathaniel White� · UK · 2026-07-21
Everything is so easy to
★★★★★
Divinder Bachu · UK · 2026-07-21
Big company terrible customer services
27th April 2026( 12 weeks ago)
I sent old paddy power betting slips to the office in Belfast to see if ther were any returns.i did get an email weeks ago that they were received and were dealing with it within 14 days sent another email last week for update and still no reply tried the bot yesterday complete waste of time i have a better conversation with a wall..
Totally disgusted with their att…
★★★★★
Bill · UK · 2026-07-21
World Cup apps was brilliant some great games
★★★★★
Mr Bennett Purdy · UK · 2026-07-20
I have always had a lot of respect for the Paddy Power App, my only complaint is they are a8kways 1/4 of an SP point behind everyone else. However I do like their in running prices.
★★★★★
Peter Joseph Hall · UK · 2026-07-20
Quick, easy and safe.
★★★★★
Ron Willis · UK · 2026-07-20
Compared to others, Paddy Power is easy
★★★★★
Alan · UK · 2026-07-20
They give you a value for money and ask good sportsmanship
★★★★★
Ken · UK · 2026-07-20
Betting made easy
I thought the Ghost leg feature was a useful addition giving the chance to what was a losing bet into a winning bet,this option is in line with many that are offered by Paddy Power.
★★★★★
Ryan · UK · 2026-07-20
Happy with paddy power there could be more free bets and rewards for regular customers not just new ones . I was offered a job with paddy power at the start of this year but didn’t take it as it was unpaid but would be interested in work with the company helping advise on bonuses rewards and betting as I’ve been doing it for years now as a customer and have incredible knowledge of the industry i…
★★★★★
Muriel Woodside · UK · 2026-07-20
Positive and trustworthy
★★★★★
James · UK · 2026-07-20
I loved the penalty shootout and PP always hays has something special
★★★★★
Leonard Hutson · UK · 2026-07-20
Brilliant set up especially for bet builders
★★★★★
Max · UK · 2026-07-20
Paddy Power is great
Great service and amazing UI, very easy to get around.
★★★★★
Antonio Phillips · UK · 2026-07-20
Useless customer service who couldn't help resolve an issue or answer a simple question.
★★★★★
Marzena · UK · 2026-07-20
I love to play at paddy power but sometimes I don't like to loosen more then to win
★★★★★
Doris cupcake · UK · 2026-07-20
A fairer way to make a bet
Always a great way to place bets. You can see each individual selections odds rather than just 1 overall odds. I much prefer this way to place a bet on sports
★★★★★
Captain Sparkle · UK · 2026-07-20
Be careful!
Too easy to end up spending your own funds when having won on the free games! Sometimes it isn't easily apparent to see that you have used your free bets up!
★★★★★
Jamie Taylor · UK · 2026-07-20
Very good site, and any issues you have get sorted quickly by the agents ,I would recommend Paddy Power
★★★★★
Mick Q · UK · 2026-07-20
Good offers, decent prices, only let down by app freezing regularly
★★★★★
MR PETER MR PETER LEWIS · UK · 2026-07-20
Unfair cash out early when PP have huge advantage with delay of live streaming racing!
★★★★★
Mrs. JUNE RICKETTS · UK · 2026-07-20
Easy and efficient to use .
★★★★★
Robert Lee · UK · 2026-07-20
Its a very good service
★★★★★
Matthew · UK · 2026-07-20
Great bonus rewards and huge variety of games and slots to choose from
★★★★★
Noel · UK · 2026-07-20
Crooked pure and simple.
Blackjack is so blatantly fixed, it's laughable,, fair play doesn't bloody exist on this site.
15 hands ,2 wins, lost 9 in a row.
Play elsewhere,
★★★★★
MRJOHNSTEAD · UK · 2026-07-20
On the whole quite good but for some reason my monthly limit was lowered by PP and to reinstate it required so much detail and time I didn’t bother. At the end of the day it is my money and unless I am registered as a problem gambler it should be in my control.
★★★★★
Gary Bevan · UK · 2026-07-20
OK app. But sometimes it very difficult to navigate back to the home page.
★★★★★
Anil · UK · 2026-07-20
There was an AMENDED result in a international race about 10 days ago , i didnt get my stake money back .
★★★★★
Stella · UK · 2026-07-19
Your brillant guys. I have been with sky bet for years, and the customer service isnt no where as good. Thank you, happy customer😁
★★★★★
Mr RG Pitcairn · UK · 2026-07-19
Had a problem with login.
Connected to an operator who fixed it in 4 minutes.
Fantastic thank you.
Reg