Caesars AR : paie-t-il ? Retraits, plaintes et avis des joueurs

Dépôt non crédité, retrait bloqué, problème de bonus, de KYC ou compte bloqué — décrivez-le et Caesars AR pourra répondre.

Vue par pays : USA — la note, les problèmes et les avis ci-dessous concernent ce pays. Tous les pays →

Plaintes par thème — USA

Avis par pays

D’où écrivent les joueurs — répartition par pays des avis collectés (21 géolocalisés).

★★★★★

Jeff Pinkston · USA · 2026-07-20

Beware lazy careless Rewards employees

While in Las Vegas a couple years back I got a Caesars Salute veterans players card.Tried to make an account only to find the very disinterested emo girl behind the counter did.NOT put my email on my account. So,I cannot make an account over the phone or email.Have to do it in person.Nearest Caesars resort is almost 90 minutes away.YOU pay for their mistakes!!

★★★★★

Tim Richards · USA · 2026-07-11

I am a Diamond Elite member..(1 below the highest level.) I have spent a good amount to get there..I use to have a casino host to handle anything I needed..They decided I didn't spend enough so they canceled out my host and didn't tell me..Extremely poor customer service..To top it off I only get free from Sunday to Thursday and my wife gets the room cheaper and she is only a 1st tier member (gold…

★★★★★

Tejas Mehta · USA · 2026-06-11

Rip Off Resort Fees

Many of their properties are good.  What is bad is the RESORT FEES which is just a rip off.  You have to pay this even if you do not want to use any of those!  No longer do I feel like going to Vegas cos of those bogus fees and parking rip offs!

★★★★★

Eunice Purser · USA · 2026-06-03

This place is a joke.  I’ve stayed at many casino hotels and frequent them often.  They offer free play to get you in and then deny you the free play if you haven’t lost enough money.  This is 100 percent false advertisement.  Someone should sue them.  I play at many casinos and am considered their highest level player.  DO NOT GO HERE.  THEY DO NOT CARE ABOUT YOUR STAY.  THEY INLY WANT TO TAKE YO…

★★★★★

Laura Shaw · USA · 2026-04-30

I opt-in into a promotion right before it ended. Hitting the requirements before it ended, but it did not register at their end. I send improve of my gameplay only for them to say that it expired before I won. Which is not true. The promotion was paid out so they're not allowed to add any winnings to my account. Forcing them to say that it expired before  it was completed. Upon their mistake, they…

★★★★★

Kel · USA · 2026-02-16

Dear Customer Relations Team,

I am writing to share feedback regarding my recent experience with the Caesars Rewards program under Caesars Entertainment. I called Ceasars today from recent review of Bobbys Burgers Paris Las Vegas on December 23, 2025. Email first no response. Called Ceasars Customer care 1 800-223-7277 today  Mon 2/16/26.

For many years, I have considered your rewards and entert…

★★★★★

Andrew McCain · USA · 2026-01-19

AS BAD AS IT GETS/ SCAMMERS

AS BAD AS IT GETS. THIS COMPANY IS A SCAM We booked a reservation in November 2025 for February stay in 2026 and received an email confirmation. All is good at this point. When to print out reservation information for our upcoming trip a week prior. We were shocked to learn that the reservation was cancelled and the hotel has no excuses or reasons why. Now they want 50% more money for the same exa…

★★★★★

youngmula · USA · 2026-01-01

Eldorado Scioto Downs, part of Caesars Entertainment, is easily the worst casino I have ever visited in 30 years of gambling. The slots are unbelievably tight, with endless dead spins, and even when a bonus finally hits it usually pays one or two dollars on hundreds lost. I am a Diamond Plus member who goes three to four times a week, lose thousands a year, and still saw my free play reduced and m…

★★★★★

Sim Rapoport · USA · 2026-01-01

Caesars: 👎

As many many others have observed, Caesars has gone seriously downhill. Their hotels are all outdated, service is terrible, hosts are overworked and non-attentive, etc. etc. I am Seven Stars at Caesars, and Platinum at MGM, and I can tell you that MGM is head and shoulders above Caesars. Not even close.

Most recent bad experience: The confirmed my ticket to a NYE event but the day before they sai…

★★★★★

Kurt Pierce · USA · 2025-12-31

My recent trip to the flamingo Cesar’s property in las Vegas was meant with rude bartenders and security personal check in staff seemed miserable and very dismal casino. As a diamond plus rewards member I have never in 12 stays in 3yrs have ever been able to check in before 2pm as tier status shows it’s a perk you receive when earning plus status when asked i was told floors shut down due to not e…

★★★★★

Nicholas · USA · 2025-12-28

Solid

Caesars Entertainment delivers a strong overall experience backed by a well-known and trusted brand. Their properties are well-maintained, offer a wide variety of gaming options, and provide plenty of dining and entertainment choices. Whether online or in person, the platforms are generally easy to use and feel professionally managed.

Customer service and amenities are solid, and the rewards prog…

★★★★★

Jim Bernet · USA · 2025-12-24

Colin Cloud

I called today to get tickets to Colin Cloud at Harrahs Las Vegas. We had a young lady help us on the phone, her name was Nicki with Caesar's entertainment. She was really polite, professional and knowledgeable. More important than she was able to get us a discount. Please, thank her for a job well done! Signed fat & bald

★★★★★

TERRI · USA · 2025-07-10

They are a rip off 99.9% loss

From about June 7th to June 11th I did a test with Caesars and horseshoe but mainly Caesars over those days I spent $5,000 and 99% of my spins actually 99.9 word totally dead spins the others were little hits very little and I was betting up to $27 to spend I should have been winning hundreds of dollars on some of them now I got nothing not even enough to withdrawal not once not even 100 bucks now…

★★★★★

apple Sauce · USA · 2025-06-17

I was member for over 5 years lost over 200 thousand dollars, I was on vip program and they took me off cause I asked for new host other then mervon. It's been 19 months and still haven't received a single cash bonus from Caesars as I continued to deposit and lose.

★★★★★

Brian L Dunlap · USA · 2025-05-14

This is for sport book betting. Better said  we had to pay $455. Before she could release winnings once paid she said it would take a week to transfer with Zell here daughter died in car accident. John her supervisor was contacted and he said the were working on it. It has been 2 weeks now and no word. Betty's tragedy  his hers not any body else's. So once we get the money we are canceling our acc…

★★★★★

Jc · USA · 2025-01-05

This happened in Blackhawk LADYLUCK casino:  Canceled NYE one night stay the day before and incurred a $72.10 on credit card within the allowed timeframe without penalty. They also told all my points away as a diamond plus member. We are 80 years old and English not so good. Wife was sick so we can med the one night on 12/30. Please refund me and put back my points

#12301068437 mr.lo

★★★★★

Matthew Bramos · USA · 2024-10-30

I've played a lot of online gaming and this app is by far the worst out there. I've never been disconnected from a server so many times in my life. It plays slower than dial up Internet. If it wasn't the only one that did it I would blame my wifi. I just feel like an idiot for falling for this scam more than once. Hard to believe they get away with it.

★★★★★

Joueur · USA · 2024-03-24

If I could give negative stars I would, customer service sucks, they can’t answer questions and can’t find the fix for any problem, I’ve been a rewards member for over 10 years and as soon as I download the Sportsbook app when it legalizes in my state, all of the sudden I cant be verified and they can’t help.  All they say is wait an hour, I’ve waited for 9 days for a 24 hour wait period on a supe…

USA		85.7% · 18
Canada		14.3% · 3

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