Avis › Betfred
Betfred — avis
Indice de responsabilité
47/100
Dans quelle mesure Betfred répond aux plaintes et résout les litiges — le comportement, pas les étoiles.
Paiements : risque · 24/100
Répond à 78% des plaintes (157)0% avis vérifiés
Dépôt non crédité, retrait bloqué, problème de bonus, de KYC ou compte bloqué — décrivez-le et Betfred pourra répondre.
Vous représentez Betfred ? Répondez aux plaintes →
Vue par pays : UK — la note, les problèmes et les avis ci-dessous concernent ce pays. Tous les pays →
Plaintes par thème, par mois — UK
Part de chaque thème parmi les plaintes du mois (%) — UK — comparable d’un mois à l’autre, quel que soit le volume.
17%
11%
20%
9%
9%
27%
3%
4%
Total sur la période · 218 avis
Withdrawals
34
Deposits
30
Bonuses & wagering
48
Verification (KYC)
8
Support
36
Game fairness
34
Account blocks
12
Bet limits
18
Avis par pays
D’où écrivent les joueurs — répartition par pays des avis collectés (228 géolocalisés).
| UK | 95.6% · 218 | |
| USA | 1.3% · 3 | |
| France | 0.9% · 2 | |
| Ireland | 0.9% · 2 | |
| South Africa | 0.4% · 1 | |
| Nigeria | 0.4% · 1 | |
| Greece | 0.4% · 1 |
Avis des joueurs — UK
Filtrer par thème ▾
★★★★★
John · UK · 2026-07-22
I tried again on the the casino side of betfred still no change on the slots dead spin after dead spin wont be trying again its just a money pit.
★★★★★
Stephen · UK · 2026-07-22
Anyone reading this should make note and be warned. Betfreds online slot algorithm allows you to win an amount, say roughly £100 and then if you keep playing, the system changes the game and you then only win a few 50ps until all the winnings are clawed back. Whilst I appreciate gambling is a risk, it is not a 50/50 risk when the software is designed to cheat you. I did £1 bets and over 100 spins …
★★★★★
ChanyPhilly · UK · 2026-07-21
No Help
Not too bad an app, until you need help. Then you're stuck in a never ending loop with the Botchat. Eventually it'll agree to put you through to a human, but the wait is ridiculous. I had winnings I accidentally transferred via my old bank card. It was rejected and supposedly claimed back by Betfred, in which case it should be sitting in my account again, but I haven't seen it since. I've had…
★★★★★
Paige · UK · 2026-07-20
I got asked to send in documents. I have sent in-
1-Clear photo of driving licence from and back
2-Photo of myself and licence
3-Utility bill
4-Photo of front and back of 1 bank card
5-Photo of front and back of other bank card
WHAT I GOT ASKED TO SEND IN FIRST EMAIL OF ASKING. Then all of a sudden that isn’t enough and want bank statements? I have never played a site to have that many docum…
★★★★★
lelo · UK · 2026-07-19
absolute terrible casino i hate it so much you cant win nothing ive lost so much money hope they close it down for good 🤬🤬🤬🤬
★★★★★
Steven Lee · UK · 2026-07-19
People niffty fifty is the biggest scam in the uk Betfred are in the fiddle the staff told me in the 2 years and 1 said 3 years since they worked in the shop not 1 customer has won on the nifty fifty and that’s the own shop staff the ceo the boss of Betfred is a lair liar 🤥 telling people to play his game but I’ve done this game for 2 full calendar 📅 years 6 19 31 and not once have I won what a fi…
★★★★★
Mollie McConnell · UK · 2026-07-19
What a shocker again it's just take take take every time games are woeful bonuses are very scarce need to better for the customers well over 100 in and get 12p wins must be a record tonight and use wonder why my bank flags use up
★★★★★
Judith Harris · UK · 2026-07-19
SCAMMED BY BETFRED
Stopped doing the national lottery in the UK, wanted to try the Irish lottery, found the only way I could do it was through Betfred. I signed up which was easy, had two lines on the Irish lottery, went to go on my account today only to find it will not accept my password, naturally it stopped me once I tried it three times, so I went on to change my password, every time I press the link to the ema…
★★★★★
Paul Tipper · UK · 2026-07-19
Sick of trying to get old of live chat or customer service one of their page 60 pounds less absolutely shocking cannot get through to anybody going to close my account absolutely I've had this account for five to six years didn't realise a betting company could run their business so bad
★★★★★
Adam Milton · UK · 2026-07-19
Absolutely robbing thieves, avoid at all costs. May aswell flush your money down the toilet as it's completely rigged
★★★★★
Paul Mansell · UK · 2026-07-19
The platforms rubbish and didn't pay out my free £50 bets as part of the joining offer. Been sat waiting on live chat for an hour absolutely impossible to get through to anyone. Absolute waste of my time as could've go similar offer elsewhere. Will be withdrawing my money and never using again.
★★★★★
RobloxDeeri · UK · 2026-07-19
Worst possible betting company ever along side Skybet. Never download or use them. When I’m trying to make a deposit its bugged and glitched and it doesn’t allow me. As for Skybet they are a bunch of scammers who scammed over £50 because I complained about their own visual mistakes on their app. Both companies are useless.
★★★★★
David · UK · 2026-07-17
For anybody that has a betfred account get rid of these people 100% crooks there isnt a level they wont stop there site is horrible these people will destroy your bank account if u let them u will never win there site is boring painfull same thing every time there bonus for these games is dreadfull,, yeah u will get free spins but 1 thing for sure most of them u will get nothing ,, the amount of f…
★★★★★
Neil Lavery · UK · 2026-07-17
BETFRED get worse, I have backed Spain and Argentina pre world cup (in shop) now both are in final I can't cash out on either, shop staff saying it is because Argentina may be kicked out, no they won't!!! You can't cash out but Betfred will still take your bet for the final??? How hypocritical is that? BETFRED shops are dying because of this and a lot of other things, I feel sorry for the staff as…
★★★★★
Cat Lovelycat · UK · 2026-07-16
My experience with Betfred has been extremely disappointing.
My account was closed without any explanation. At first, I thought it might have been because my wife and I live at the same address, but when I contacted live chat, the agent confirmed that two accounts are allowed in the same household.
I asked if I could provide any documents or identification to resolve the issue, but was simply to…
★★★★★
Tom C · UK · 2026-07-16
Not worth the gamble.
Paid the £10 as a new customer, which they took, but sadly, the free 100 spins never got delivered, even after the 48 hour wait time. It's a rip off.
★★★★★
John maths · UK · 2026-07-16
Complete rigged online live casino roulette can see the people pressing buttons behind the wheel and making the ball drop in losing zones constant. Needs a legal team investigating this.
So obvious there dont hide it. Can see there left arm moving and staring and concentrating at a screen. Whilst the ball drops in losing pocket even the ball flies around not even hitting anything. Slowed it down …
★★★★★
Kelly louise · UK · 2026-07-16
Tried a new game today after early deposits winning nothing.
I won a grand total of 60p!
Absolute shocking.
★★★★★
Carley grattage · UK · 2026-07-15
Not very good at all , scatters very rare, poor payouts , games lagging , must say there is much better sites out there that are fair and don’t keep take take taking and give little back . Will update if anything changes
★★★★★
Mrs Rixon · UK · 2026-07-15
Just checked my regular bet on irish lottery. Do same numbers every week, use same slips to save paper and the planet, but sadly didn't check slips produced. On gettin winning numbers discovered one slip had only picked up 1 number so instead of showing 3 11 14 just picked up 11. Actually this meant I have won £3.50 but if other 2 numbers had been in draw would not have been happy. Betfred makes b…
★★★★★
James · UK · 2026-07-14
Dont waste your money with this crap company they have had thousands out of me over the past few years and ive not had one single return their slots operate on the lowest rtp possible and if you do get a bonus on amy game they pay out little to nothing and most of the time below your stake betfred operates on nothing more than greed they have had cointless fines but are yet still allowed to operat…
★★★★★
TOM READ · UK · 2026-07-14
Never use this company again won my bet on the England nothing but a nightmare !! app keep crashing before the game 1hour trying to call there customer service 0800 number ,finally answered said it was a shop would have to use the bot on live chat ask for agent on there 1 hour later final got through the game was nearly over !! Thankfully one bet did go on and it won went to cash out the next day …
★★★★★
Valeriu · UK · 2026-07-14
Super obvious rigged sports events.
Especially Table Tennis. It's insane. Athletes are all in on it. Put your money on a designated tool/or tools & watch how you're swindled.
Sports Gambling does not exist. One can only lose! Even Grok admitted to it. That is except for Finals & semi-finals I presume, where many gather to gamble as such that it's gambler against gambler for the House to rob. And…
★★★★★
Brent · UK · 2026-07-13
Beware what Betfred’s small print says- scammers
As a complete novice, I know little of the betting world but was drawn into the World Cup euphoria and placed an online bet on England to beat Norway. Betfred will not pay out on my win, as apparently their small print says all results must be achieved in 90 minutes; an increasingly rare event as the tournament progresses. I’m thinking of words beginning W and C to describe them… scammers
★★★★★
Reece Hall · UK · 2026-07-12
This scam site will allow you to set up your account, deposit money then bet and win/lose. They'll then tell you after (even though you qualify for all requirements for welcome offer) that you are not eligible, let me say that they don't tell you you're not eligible BEFORE you bet, only after. They don't refund and the customer support is absolutely terrible from live chat to email. Avoid avoid av…
★★★★★
CDBRADLEY · UK · 2026-07-12
Extremely frustrating experience. Betfred locked my account claiming I have a duplicate profile. I am completely willing to provide my ID, and all necessary details to verify who I am, but the system has completely blocked me out. Terrible customer onboarding experience." Just to note I made account recently for the free £50 bets for new customer, I followed all instructions and I won my bet , I p…
★★★★★
Lisa Carter · UK · 2026-07-12
I put a £5 bet on during the World Cup. There was a promotion on at the time which stated that you would get your money back in free bets if your bet lost. There were a few T&Cs but I read through them and made sure my bet would qualify. However, when my bet lost, I was not awarded the free bets. I gave it a few days and still nothing. I attempted to complain via the Live Chat function (which seem…
★★★★★
Jo Ell · UK · 2026-07-12
Absolute robbers.
Went on to deposit some money to bet on the UFC. Seen there was 5 free spins. Thought id use the 5 free spins just to try my luck. I won £101 from my free spins but when I go to withdraw £80 from my winnings, theres only £10 in my account. I dont know how they get away with doing that to people. Any money ive ever won from free spins on ANY other site im paid what I win. This si…
★★★★★
James Amora · UK · 2026-07-12
BETFRED IS A SCAM!!! AFTER YOU BET AND WIN THEY WILL CLOSE YOUR ACCOUNT AND STEAL YOUR MONEY!
★★★★★
Sebastian Jankowski · UK · 2026-07-12
I recently lost a 4-fold multiple bet (France, Spain, England, Argentina) because the England match went into extra time. England went on to win, but Betfred marked the bet as a loss.While their customer service pointed to the official rule book stating that match markets are for 90 minutes only, this restriction is completely hidden when you actually place the bet. The digital bet slip simply say…
★★★★★
JASON MCCREADY · UK · 2026-07-11
I closed Betfred account - another firm that’s clearly lowered its RTPs in response to the UK governments online gaming levy’s. Endless days of taking your money with just the odd tiny line pay and no bonuses. Wake up to firms like this, game play is no longer enjoyable, it’s completely rigged. Scott the AI bot - Betfred standard reply just shows the utter contempt for customers these firms have …
★★★★★
Disappointed customer · UK · 2026-07-11
I opened an account yesterday and today received an email stating my self excluded form had went through???? I was immediately confused and contacted live chat after 4 chats I finally got through. I was told passing this account to security and close account ? I asked why this was being closed when I didn’t ask for this. The agent said someone has accessed this account if I didn’t for my securit…
★★★★★
Joueur · UK · 2026-07-11
What the actual hell is wrong with use logged out numerous times in middle of a game and definitely not my connection Jesus Christ wat is going on over 100 lost on dead spins and for the lagging becoming a joke and 4 bonus on the screen and use lag again 21.58 plus another 20 odd lost in 2 minutes
★★★★★
Robert Orban · UK · 2026-07-11
0 stars , biggest scam , avoid!!!
★★★★★
John Scott · UK · 2026-07-11
Railroad robbery spin game is 👍👌👍👌 regarding Betfraud.£900,000
20 free spins =£00.00.
C'mon Norway.
★★★★★
richeyboy · UK · 2026-07-11
Please everyone avoid this company
Thank you for your review. We are sorry to hear that you are having doubts regarding the integrity of our site. Betfred prides itself on providing its customers with the fairest payouts possible.
Our software is regularly checked and tested to meets gaming payout percentages.
These percentages are calculated for card games, slot machine games, table games, and video poker games; a third party au…
★★★★★
Tiffin R · UK · 2026-07-10
REALLY REALLY BAD GOT 50 FREE SPINS ON THE MISTREY PRIZE WHEEL WON £0.90 THEN A DEPOSIT £10 PLAYED MIN BET NOT ONE BONUS SO A TRIED A TRIED A OTHER £10 SAME GAME SAME STAKE NO BOUNE OF £20 POUND A WON OVERALL NO BONUS AND GOT ROUND ABOUT 6 WINS LESS THEN £0.50 EVERY OTHER SPIN WAS DEAD SHOCKING!!!!!
★★★★★
Richard Seal · UK · 2026-07-10
Welcome spins
my welcome spins a month into using the site and I'm still having to jump through hoops to get them. I have no friends or family and autism so dont bother putting credit on my phone, they didn't careless that was the case and made it sound like it's my fault I cant have my spins after verifying my account with ID. Do not use this site or app, I have used others and they're more then happy to help …
★★★★★
Gem · UK · 2026-07-09
Lost 250 pound in July! Empty spins on surge strike. As a single parent I feel sick to my stomach to of wasted money on this casino!
★★★★★
Hazhar Rasul · UK · 2026-07-08
Thank you for your response.
I appreciate the information you’ve provided about your software being tested and audited. However, my experience over the past year has not reflected what I would consider to be a fair gaming experience.
You state that everything is “100% fair,” but if that were truly the case, I would expect to see occasional meaningful payouts rather than consistently losing over …