Avis › Betfair
Betfair — avis
Indice de responsabilité
78/100
Dans quelle mesure Betfair répond aux plaintes et résout les litiges — le comportement, pas les étoiles.
Paiements : avec réserves · 60/100
Résout 80% des litiges (1303)
Dépôt non crédité, retrait bloqué, problème de bonus, de KYC ou compte bloqué — décrivez-le et Betfair pourra répondre.
Vous représentez Betfair ? Répondez aux plaintes →
Vue par pays : UK — la note, les problèmes et les avis ci-dessous concernent ce pays. Tous les pays →
Plaintes par thème, par mois — UK
Part de chaque thème parmi les plaintes du mois (%) — UK — comparable d’un mois à l’autre, quel que soit le volume.
7%
27%
20%
20%
20%
Total sur la période · 116 avis
Withdrawals
10
Deposits
7
Bonuses & wagering
14
Verification (KYC)
2
Support
29
Game fairness
10
Account blocks
1
Bet limits
2
Avis par pays
D’où écrivent les joueurs — répartition par pays des avis collectés (142 géolocalisés).
| UK | 81.7% · 116 | |
| Ireland | 5.6% · 8 | |
| Australia | 2.8% · 4 | |
| Spain | 1.4% · 2 | |
| Thailand | 0.7% · 1 | |
| USA | 0.7% · 1 | |
| Netherlands | 0.7% · 1 | |
| India | 0.7% · 1 |
Avis des joueurs — UK
Filtrer par thème ▾
★★★★★
Joueur · UK · 2026-07-12
this site is a money launder site you have o chace of winning stear clear
★★★★★
Joueur · UK · 2026-07-11
Reporting the site again.
3 deposits no bonus. No stake wins.
No completed game again on solitair.
Shocking corruptions
★★★★★
Joueur · UK · 2026-07-11
Intrusive, belittling, out of touch safety gambling team ruin this site. People have the right to live how they want. Disgusting.
★★★★★
Joueur · UK · 2026-07-10
Betfair is no longer what it used to be, it has become one of the lowest quality agencies, you have to wait 2 hours or maybe more for your bet to be updated, not to mention that the betting offer is very poor.
★★★★★
Joueur · UK · 2026-07-10
As soon as I started to win a few bets they decided to ban me from all their promotional offers. Those that lose they are happy to keep reeling them in with offers, but if you dare to win too much for their liking, they'll ban you. I think this exploits people and shouldn't be legal. It's similar to a supermarket banning someone who comes in one day and only buys their own brand food and isn't pro…
★★★★★
Joueur · UK · 2026-07-09
I would place 0 stars absolute scam of a site dead spins little to no bonus games. When you get a bonus game its the smallest wins you can get. Shocking
★★★★★
Joueur · UK · 2026-07-09
One id the best sites I have used
★★★★★
Joueur · UK · 2026-07-08
Honestly my accounts up that’s why giving two starts but since my accounts gone up just been rubbish and the Fishin Frenzy is a rip you gamble spin with a 25% of loss and almost 9/10 it’s landing in red tahts but the ids it’s showing it’s a complete rip off blow out lots to land empty scatter 3 Frankie’s that catch 0 fish grate one betfair
★★★★★
Joueur · UK · 2026-07-08
Very very bad experience, don't want to go into too much detail but the actions of customer services today could have very drastic health and well-being concerns for the family
★★★★★
Joueur · UK · 2026-07-08
They will lie to you about anything especially if you tell them that you have a disability that is their way to ensure that they can do what they want rather than what is ethical
They will ensure that they gain the upper hand then continue to lie through their back teeth and cover each others bottoms to be nice about it
★★★★★
Joueur · UK · 2026-07-07
Great customer service, extremely helpful and understanding. Very pleased😄
★★★★★
Joueur · UK · 2026-07-07
Good site don’t have many problems with it
★★★★★
Joueur · UK · 2026-07-06
These reviews must be fake this site is a scam they let you deposit loads then keep your winnings close your account then ignore you for weeks still haven’t received my winnings definitely wouldn’t recommend this site
★★★★★
Joueur · UK · 2026-07-06
Allways offer deals every week fast cash outs and win often
★★★★★
Joueur · UK · 2026-07-06
absolutely shocking site. they let you deposit however much you like, no problem. the minute you win and try and withdraw? account suspended. you have to get onto the customer support team and (in my personal experience) upload EVERY piece of personal documents you own. I showed my drivers licence, passport, bank card, motor insurance document and even a BANK STATEMENT yet this still wasn't enoug…
★★★★★
Joueur · UK · 2026-07-06
Dont ever win much here
★★★★★
Joueur · UK · 2026-07-05
They was very fast and helped so quick and very polite
★★★★★
Joueur · UK · 2026-07-03
This company is one of the best any problems or queries they are resolved very quickly and efficiently,this includes the site and the robot chat
10/10
★★★★★
Joueur · UK · 2026-07-03
Had the odd issue in the past.
But lately absolutely superb.
Has to be in the tops.
Well done.
★★★★★
Joueur · UK · 2026-07-02
You have normally been Brilliant
The past few weeks
I’ve tried to cash out 3times on my horses
Big money
Which have been cancelled your network Bet fair goes down tells me to sign bk in
Then network bk on then off again
On your side
Then Bet fair goes off gotta wait hours
Then bets I’ve not been able to get on
Have Won
I’ve tried to put my bets on then your network goes off again …
★★★★★
Joueur · UK · 2026-07-02
They've done something to my account again the RTP is 0% every deposit is dead spin after dead spin, I can't get a single win no value at all vile how they treat loyal customers, They take the fun away betunfair.
★★★★★
Joueur · UK · 2026-06-30
Tried to sort out a query with this company. Useless. Virtual Assistance is hopeless. I want to talk to someone or at least have an email address so this problem can be sorted out. They seem to have lost some of my deposit money.
★★★★★
Joueur · UK · 2026-06-29
If I could give it no stars I would i never win on it no matter how much I play I get no promos or anything if anyone wants to play my advise would be do not play do even sign up to it waste of money and just a scam
★★★★★
Joueur · UK · 2026-06-29
The staff helped with a query that I had, I thought I was explaining my situation very awfully but they understood everything and helped me better that I could of thought
★★★★★
Joueur · UK · 2026-06-27
I set up an account. I missed clicking on the opt in to the introductory offer but their customer services were great and credited me back as if I had. Fast response and resolution.
★★★★★
Joueur · UK · 2026-06-27
No fair about it it’s rubbish I’m not even betting rest of my money they can keep it I just looked up no wonder my paddy power not good they are the same I will use use my money and delete both and stick with my Ladbrokes and sky just delete app if face recognition it won’t send pass word
★★★★★
Joueur · UK · 2026-06-25
Definitely something not right with this site, with the amount of money they take from you with no wins. I play a game that is meant to show scatters not one ever shows never mind 3 it’s just dead spin after dead spin, whoever is checking on these being a fair company either needs to gets new job or more training because it definitely isn’t a fair site it’s absolutely shocking!!!!!!
★★★★★
Joueur · UK · 2026-06-25
Very good Betfair exchange, very fair and honest, although the BSP prices do not show up quickly and sometimes take 12+ HOURS to display !! On Timeform.com. They DON'T show BSP results on their Exchange App. platform.
★★★★★
Joueur · UK · 2026-06-24
ABSOLUTE SCAM PLAYING SLOTS, you doing 10p spins tap to spin it takes a first payment then by the end of the spin it has taken out another 10p before you have tapped again, then when you do tap again it does the same thing so instead of 10 spins on the pound at 10p a spin your getting 5 what a joke the fact that they are getting away with this is fraud the site should be shut down
★★★★★
Joueur · UK · 2026-06-24
Placed a bet but decided in the morning to cancell it-was able to do it,thanks Betfair customer service and Kimberley
★★★★★
Joueur · UK · 2026-06-23
Had an issue with accessing my account and sorted efficiently and helpful customer service
★★★★★
Joueur · UK · 2026-06-22
Priya provided excellent customer service to me really helped me in prompt time when i was dealing with a mistake i made with my bet she was able to resolve with great help. thank you Priya
★★★★★
Joueur · UK · 2026-06-22
Absolutely shocking play. Chance of hitting features and bonus are next to nothing. The first day it gave me some good wins but took it faster then it gave. After that its just eating deposit after deposit. After spending thousands they slap my account with a 150 month restriction when I put my limits at 2500. You took all my money then restricted me when I finished. Scum move. I hit one bonus in …
★★★★★
Joueur · UK · 2026-06-22
Charlie was very patient and understanding after I realised my dumb mistake of watching a match I had bet in which had already finished.I contacted Betfair after finding out that Betfair had already settled the two bets as losers because the match had finished but I thought the match hadn't finished because I was watching it andI didn't realise straight away that I was watching the match on ITV+1…
★★★★★
Joueur · UK · 2026-06-21
Great company they look after there customers
★★★★★
Joueur · UK · 2026-06-20
apart from chatting with Betfair team for such a long time. very long time it seems that my account will be reopened activated on 21 June 2026 if it is then i will give them high score and not think about how much time i spent with both Betfair teams
★★★★★
Joueur · UK · 2026-06-18
Trustpilot seems to offer no way to edit my previous review, so I'm writing an addition separately. This God awful, rubbish site has excelled itself now, now becoming phenomenally slow. As usual, their utterly rubbish (in fact, nonexistent) 'Customer service' (sic) has failed miserably to reply to any of my emails. No doubt they'd come back with the usual rubbish about clearing caches and cookies-…
★★★★★
Joueur · UK · 2026-06-17
For the past month when I try to use this site it keeps freezing or not loading page properly.
Customer service gave me troubleshooting help which I have tried and it is still just as bad.
★★★★★
Joueur · UK · 2026-06-17
I've been using Betfair for a few years now and I haven't had any major issues. Apart from the odd freezing of the app, it's a good site for traders and bettors alike. Excellent customer service and would recommend Betfair to anyone who likes to have a bet/trade. Absolutely first rate.
★★★★★
Joueur · UK · 2026-06-16
Fantastic offers and always happy to help you 😀