Avis › 888Casino
888Casino — avis
Indice de responsabilité
4/100
Dans quelle mesure 888Casino répond aux plaintes et résout les litiges — le comportement, pas les étoiles.
Paiements : risque · 5/100
Répond à 0% des plaintes (191)0% avis vérifiés
Dépôt non crédité, retrait bloqué, problème de bonus, de KYC ou compte bloqué — décrivez-le et 888Casino pourra répondre.
Vous représentez 888Casino ? Répondez aux plaintes →
Vue par pays : UK — la note, les problèmes et les avis ci-dessous concernent ce pays. Tous les pays →
Plaintes par thème, par mois — UK
Part de chaque thème parmi les plaintes du mois (%) — UK — comparable d’un mois à l’autre, quel que soit le volume.
29%
18%
11%
7%
22%
9%
0%
4%
Total sur la période · 149 avis
Withdrawals
75
Deposits
33
Bonuses & wagering
37
Verification (KYC)
14
Support
38
Game fairness
31
Account blocks
5
Bet limits
3
Avis par pays
D’où écrivent les joueurs — répartition par pays des avis collectés (205 géolocalisés).
| UK | 72.7% · 149 | |
| Canada | 16.6% · 34 | |
| Ireland | 4.9% · 10 | |
| Netherlands | 1.0% · 2 | |
| Finland | 0.5% · 1 | |
| Bahrain | 0.5% · 1 | |
| USA | 0.5% · 1 | |
| Denmark | 0.5% · 1 |
Avis des joueurs — UK
Filtrer par thème ▾
★★★★★
Crash · UK · 2026-07-21
Avoid those scammers at all costs. Withdrew almost 20 days ago and I haven’t got my money yet. When I contact the customer service they always say the same things. They told me to wait up to 48 hours 4 times.
★★★★★
Stevie B · UK · 2026-07-20
Worst customer service ever
Well they decided to gub me for no reason whatsoever retricting me feom any promotions. When I questioned this, they gave me some BS excuse, but that was when I was using the account on an almost daily basis and despite me winning and losing, they restricted me. But that was a while ago.
Today i tried to log in and I was given notice that I was temporarily disabled (just like the staff) and went…
★★★★★
Alex · UK · 2026-07-20
Withholding withdrawals since July 8th – Shambolic support and endless stalling
Avoid 888sport. I have three separate withdrawals completely stuck in limbo, with the earliest submitted back on the 8th of July.
When I reached out to customer support to ask why my money was being delayed, they immediately froze and suspended my account without a single email or word of explanation. I had to force the information out of them on live chat just to find out what was going on.
To …
★★★★★
Inese Gavrilova · UK · 2026-07-20
I'm still waiting for withdrawal ,30 days 700 pounds on pending.Pass all verification Ready sent 7 complaint to complaints team and no one answered. Terrible Casino
★★★★★
Simon · UK · 2026-07-20
To update on the last 1 star review, I’m still waiting for my withdrawal funds 3 weeks later. They want a copy of my bank statement (they’ve got my bank details on file, I’m not changing them),they want ID (given, first 1 not acceptable, waiting to see if 2nd is ok) this whole scenario is either very very money laundering sensible or just a con to keep your money for as long as possible. The “Help…
★★★★★
Donna · UK · 2026-07-19
Worse customer service ever. Just keeps disconnecting the chat before i can ask any questions. Was speaking to Jude, very very rude!!!!!! Would not recommend using this site at all. Take your betting elsewhere
★★★★★
Anthony Butler · UK · 2026-07-17
8 days since requested £100
Withdrawal , asking for bank statement , then when that was sent , asking for statement and id , sent that , now getting ignored , payments used to be sent in under an hour , now even a week isn’t long enough , they are thieves , next stop
UKGC , with a complaint
DO NOT USE THIS COMPANY
★★★★★
Drake · UK · 2026-07-17
Disgusting and appalling customer service, Ai chatbot and live agents reply after an hour with a template and closing the chat.
I deposited money with the promo code on my account and they said it's not applicable for me even thought it was showing and the code worked on deposit.
Big scam, avoid.
★★★★★
Danielle Durkin · UK · 2026-07-16
Absolutely appalling, customer service isn’t great either feed you with the same nonsense… withdrawal made over 2 and a half weeks ago …. Verification all confirmed even when I have used this website for a while an still absolutely no communication what so ever about when these funds will be released
★★★★★
Töôrnst Hülpft_ · UK · 2026-07-16
Disappointing casino
Being such a huge brand I expected a something above average but it wasn't.
Casino looks great and easy to navigate but the features weren't kind to me at all.
Again playing Splash and Halloween 2.
30p - £18, £1.20 - £22 and £1.60 - £26. A couple of 40p landed also but nothing to boast about.
Very disappointing, had to self-exclude in the end.
★★★★★
Rabin · UK · 2026-07-15
Please don’t play in this Casino
They are fraud
I haven’t got paid 590£ since last September don’t play in any casino with out looking review
Fraud casino
★★★★★
Amanda Jones · UK · 2026-07-14
Zero stars.
Took my money. Froze my account so I couldn’t play. Tried to withdraw and it took over two weeks. Avoid. Avoid. Avoid.
★★★★★
Guest Knowles · UK · 2026-07-14
Do not play 888 casino
I made an account unaware that I already had an account with them, they let me top up and then shut my account down once I had topped up and then sent me a message saying I can withdraw the funds but I’ve been waiting and waiting and I still have not received them!!
I have been to online chat 4 times and they just say it’s been delayed but then will get the funds to me asap but still nothing from…
★★★★★
Jodie Donnellan · UK · 2026-07-10
AVOID AVOID AVOID IN TOP 5 OF WORST CASINO EVER
This casino is most definitely in the top 5 of the most worst casino sites to deposit and gamble on. The custom service is outrageous theu use a stupid AI bot that honestly can not help you it's just got a certain amount of set replies to set questions. If you try to talk to a human it just ends the chat. If you do actually manage to get to talk to a real life person they are utterly rude they do …
★★★★★
Simon · UK · 2026-07-10
Still waiting for funds I’ve tried to withdraw 5 days ago. 1 working day is their estimated time. The online help is useless.
★★★★★
Eddie T J Naylor · UK · 2026-07-10
as soon as you go from 10p to 20p stake everything goes dead.
★★★★★
Joanne Picton · UK · 2026-07-10
THIS IS THE MOST SHITTIEST GAMBLING SITE EVER, IT HAPPENED TO ME A FEW WEEKS AGO I WITHDREW A LARGE AMOUNT OF MONEY BUT DID NOT RECEIVE IT TILL A WEEK LATER AFTERNUMEROUS COMPLAINTS WIT HTHEIR STUPIT CHAT IDIOT ROBOT SYSTEM, BUT NOW THE SAME T HING HAS HAPPENED WITH MY DAUGHTER, SHE MADE A WITHFRAWARL LAST THURSDAY, AND STIL LT O THIS DATE SHE HAS NOT RECEIVED HER MONIES, I SERIOOUSLY WOULD NOT BE…
★★★★★
Szymon Cichocki · UK · 2026-07-10
Terrible online Casino, the rate you win a line or get a bonus is so low and I mean so low you'll have to spend hundreds on £££££ before any minor payout, this should be illegal.
I literally played 5 days with £20 daily just to get few lines that hit with very minor payout not even covering my loses or the bet size.
DONT BOTHER WITH THIS SITEEEEEE!!!!!!
★★★★★
Zak · UK · 2026-07-10
Took my money straight away but when I tried to withdraw my withdrawal has been pending for a week and customer service is the worst I’ve ever experienced DO NOT GAMBLE WITH 888 casino they are scammers
★★★★★
James · UK · 2026-07-09
The moment you start winning more money than you put in your account gets closed and keep giving you some shitty message saying your Your account and you pending withdrawals are being reviewed I have 3 weeks worth of emails repeating the same thing day in day out where there pretty much refusing to give me my money lucky I took screen shots before they closed my account
★★★★★
Ceri Gillard Was Mills · UK · 2026-07-09
Absolutely shocking site!!!! If I could give no stars , I would. Been on this site for years now, I've watched it go downhill rapidly. I'm done with it. Take, take and take more. Also, daily spins, if it's random then how is it that I get 2 spins as my prize? Out of about 20 prizes it miraculously lands on 2 spins every time!? Shocking site!
★★★★★
Nay · UK · 2026-07-09
DO NOT USE THIS CASINO!!
I withdrew £300 9 days ago and I’ve still not received my money. I’ve contacted them daily and the customer service via live chat is appalling.
Get told the same thing over and over, has been escalated 3 times and still nothing. Please avoid the stress and anxiety of this casino!
★★★★★
Greg Meechan · UK · 2026-07-08
This lot are absolute scum. They take your money and delay and delay withdrawals. Do not use if you have any sense.
★★★★★
Johny · UK · 2026-07-07
888 are withholding my funds and I believe this is now deliberate.
I opened an account and immediately deposited £480 to play with. Straight after my deposit 888 closed my account and have kept my funds for 5 days.
Live chat continue to give me a scripted answer then close the session.
I have contacted my bank and gambling commission this morning.
★★★★★
Magdalena · UK · 2026-07-07
Withdrawals Are a Nightmare & Poor Customer Support
Everything was going well until I lost my bank card and needed to update my payment details. Despite multiple attempts, nobody has been able to remove my expired card and replace it with the new one.
I can still make deposits using Apple Pay but the only withdrawal option available to me is a bank wire transfer, which is taking an unreasonably long time. I still have a withdrawal request from May …
★★★★★
Kewin monteiro · UK · 2026-07-05
Do not use this site . If you win they will suspend your account and ask you for unreasonable proofs and won’t even reply to you . You will loose your money !
STAY AWAY . And this customer service is run my complete idiotic people .
★★★★★
Alan · UK · 2026-07-04
Used to be a pretty good online casino- not anymore!
Used to be a pretty good online casino, up there with the top names…. Gone south over the last couple of months. Withdrawals used to take a couple of hours, my withdrawal has now been stuck in pending for 4 days. After multiple a few messages from their support (which has also gone downhill), they have stated it’s been passed on to the relevant team to get it escalated and sorted as quickly as pos…
★★★★★
Jason Williams · UK · 2026-07-02
Tiny wins, heavy rinse
Who else has noticed mostly tiny wins, heavy rinse and teaser after teaser? Its the same on every casino. Truth is casinos pay maybe 10% and 90% rinse.
★★★★★
saman taleb · UK · 2026-07-02
One of the worst customer service experiences I have ever had.
I deposited £50 using Apple Pay and did not use the money to play. Shortly after accepting my deposit, my account was closed/restricted. I am not asking for winnings, bonuses, or compensation. I only asked for my own unused deposited money to be returned to the original Apple Pay/card payment method.
Instead of simply refunding my un…
★★★★★
Shane M · UK · 2026-07-02
My issue is with 777.com, 888 casinos sister site both owned by Evoke plc previously known as 888 holdings.
I have had an account for quite a few years but recently they done me dirty.
So basically they run a mega wish promotion where you have to place a deposit to spin a wheel which has a top prize of £10,000.
I landed on this section of the wheel twice, the first time was on the 24th April 2026 …
★★★★★
Will B · UK · 2026-07-01
Awful site. Hold onto your money for ages when you try to withdraw yet you can deposit instantly. Avoid at all costs.
★★★★★
Ian Hunter · UK · 2026-06-29
888 casino has the lowest rtp I've ever seen no wonder its impossible to win on this site
★★★★★
Adam David Moore · UK · 2026-06-28
Terrible customer service, still in a dispute and they won’t realise my funds. Spoke to support and they are rude and don’t listen how they are still trading and how people use them is beyond me way better sites would recommend people avoid them
★★★★★
Vince Dececio · UK · 2026-06-28
Appalling, scam, don't get caught in there trap. Spent almost 9k with them. At first everything is smooth then they start their extortion tactics. Bonus is totally a waste of time. Payout takes longer and longer. Customer service is practically none existent. Words can not discribe the incompetence of this company. Do your research and you will avoid this scam for sure. Out of 9k I got back around…
★★★★★
Conor Harrison · UK · 2026-06-26
Robs your money with out even better
Made me deposite some money to verify my account - I did this and when tried to with draw money stays at pending
★★★★★
Thomas OShaughnessy · UK · 2026-06-26
Not received my withdrawal
Deposited £25 to place a bet. Was unable to place so withdrew my money. Still have not received my own money back. If it's not returned to me soon, I'll be taking it up with the gambling commission.
★★★★★
tom blackburn · UK · 2026-06-26
worst site ever doesnt give me promotions. i sent them ID and still not recieved my withdrawal money total scammers. and when i ask them about it they just end the chat.
★★★★★
badmanners · UK · 2026-06-25
Registered for nearly 10 years, this year I have seen only frustration with the website and promos, customer service: there's basically just enough of it to puss you off and never enough to actually do their job - did not used to be like this, I would trust the reviews and stay away. Every aspect of this website has degraded to a farse, from time-frames to reliability l, and yes wins are just like…
★★★★★
Taz Bow · UK · 2026-06-25
ive been owed my money for 5 daus and i got into contact with customer service and they was incredibly rude
★★★★★
Mac · UK · 2026-06-25
Be wary of 888. Based on my experience, they are not a company I would recommend.
I joined 888 purely because of their new customer offer. The promotion advertised £40 in free bets and a £10 casino bonus after placing and settling a qualifying £10 sports bet.
Before placing my bet, I contacted customer support to confirm everything was correct. Getting a straight answer was extremely difficult. …