Avis › 32Red
32Red — avis
Indice de responsabilité
47/100
Dans quelle mesure 32Red répond aux plaintes et résout les litiges — le comportement, pas les étoiles.
Paiements : avec réserves · 65/100
Répond à 25% des plaintes (76)0% avis vérifiés
Dépôt non crédité, retrait bloqué, problème de bonus, de KYC ou compte bloqué — décrivez-le et 32Red pourra répondre.
Vous représentez 32Red ? Répondez aux plaintes →
Vue par pays : UK — la note, les problèmes et les avis ci-dessous concernent ce pays. Tous les pays →
Plaintes par thème, par mois — UK
Part de chaque thème parmi les plaintes du mois (%) — UK — comparable d’un mois à l’autre, quel que soit le volume.
21%
21%
21%
11%
4%
11%
7%
4%
Total sur la période · 198 avis
Withdrawals
49
Deposits
35
Bonuses & wagering
43
Verification (KYC)
17
Support
18
Game fairness
15
Account blocks
15
Bet limits
4
Avis par pays
D’où écrivent les joueurs — répartition par pays des avis collectés (203 géolocalisés).
| UK | 97.5% · 198 | |
| Belgium | 0.5% · 1 | |
| USA | 0.5% · 1 | |
| Pakistan | 0.5% · 1 | |
| Canada | 0.5% · 1 | |
| Cambodia | 0.5% · 1 |
Avis des joueurs — UK
Filtrer par thème ▾
★★★★★
Darthdmun · UK · 2026-07-22
wow... the slots don't pay if you withdraw any money from this site!
wow.... and these are living in the 1500's too!!!! talk about them not wanting to pay out!!!! screw you, 32!
★★★★★
Mojjj · UK · 2026-07-21
They don’t have any money lol They cheat you out your sign up bonus, If you get the bonus in game to it give you the lowest possible payout £1.50 spins and and getting £1.60 back or £2.20 lol don’t play here scroll on do yourself a favour go anywhere but here
★★★★★
hdjd duidjd · UK · 2026-07-18
goood very
nice good won
★★★★★
LL · UK · 2026-07-17
32red dirty tactics to prevent winning.
I will never use 32Red casino again. They constantly interrupt me with pop-up notifications because I was playing for long hours on the games and slots.
They tend to do it whenever the free spins are triggered. They did nothing when I was losing. They treat customers like children because of the long hours spent online playing. We are adults and can decide for ourselves.
Why force customers of…
★★★★★
Töôrnst Hülpft_ · UK · 2026-07-16
Terrible RTP
Big brand casino with bad features, but features do come unlike some other sites.
Playing Splash, Halloween 2 and Amazon Xtreme these were the features 60p - £23, £1 - £84, £1.20 - £40, £3 - £102, £2.40 - £84, £3.15 - £34, 60p - £45, 70p - £64, £1.20 - £93. Nothing amazing at all.
Atrocious RTP, won't be playing here again. Self-excluded.
★★★★★
Gary Small · UK · 2026-07-15
Account blocked, sent all my verification information and two months later it’s still blocked !!
No phone number to call them, no reply to my emails and doubt I’ll get my £415 back.
Absolutely disgraceful company
★★★★★
Darren Caldicott · UK · 2026-07-15
Total con...
If you watch closely the amount to win a certain Jackpot keeps changing on Dream Drops Jackpots..
It's said that it was £111 before the Major Jackpot dropped but when I went back on a hour later it said it was £1200 before the Jackpot dropped.
It's impossible for this pot the won 3 or 4 times a month so it wasn't won then rest within a hour..
It's also says that the Mega Jackpot will …
★★★★★
Brian Rustler · UK · 2026-07-15
Dear Complaints Team,
I wish to raise a formal complaint regarding the handling of my account verification and the continued withholding of my funds.
I deposited funds into my 32Red account but did not use these funds for gambling.
I subsequently requested to withdraw my own deposited money.
I was informed that Source of Funds and Source of Wealth documentation was required before my withdraw…
★★★★★
Aaron Hughes · UK · 2026-07-14
Worst experience ever!!!!
Do not waste your money…. £550 spent on the same slot and didn’t get 1 bonus!! 32 red is pure scam… at this point they should atleast refund half of it as that’s just insane… didn’t even know that is possible…
★★★★★
james bith · UK · 2026-07-14
Are quite fine taking deposits but as soon as you win they want to see bank statements photos of your face, debit card photos horrible casino also this is the 2nd time in 12 months I've gone through this
★★★★★
Gareth Smith · UK · 2026-07-12
Never known such a misleading bet in all mylife. i bet for england towin and both teams to score. said nothing about in 90 minutes. but apparently a match resultdoesnt mean this. total joke told me i lost wont use again
★★★★★
Kas Bianchini · UK · 2026-07-12
I had a good experience with depositing, verifying my account, and withdrawing.
★★★★★
marky jj · UK · 2026-07-12
They never take any responsibility and if you try to reason with them and explain they just throw scripts at you and abruptly cut you off. Absolutely, shocking customer service
★★★★★
Jean Gordon · UK · 2026-07-12
its easy to navigate , a really good range of games , and your winning withdrawls go straight into your bank account
★★★★★
Joueur · UK · 2026-07-11
Scam!!!
Do not use!
£600 into slots and not 1 bonus!!
This company should get shut down….
Honestly don’t waste your money….
★★★★★
sandra · UK · 2026-07-10
What a p*ss poor excuse for a gambling site, I have seen some sites that are poor for wins but 32 red really take the biscuit, something not right about it at all! £113 could not even win a bonus round! Couple of 40p wins filling up a bar at the top on £1 stake for sfa. Go bananas?? I bet your ceo does!
Word to the wise do not deposit or play on this site. If you are reading this review it is pro…
★★★★★
Jordan Appleyard · UK · 2026-07-09
P*** taking c**ts
100 deposited
4 x. onus feature comes in
1 set of 12 + 2 extra spins £1 for getting feature nothing else.
then same again this time 15 spins again £1
3rd time £1 for getting feature + 3 extra spins £8
4th time got 4 features £10 then 4 extra spins and then finished £10.75
absolutely nothing at all struggle to even get 25p on a regular spin didn't get that
just. a waste
and I bet I get a res…
★★★★★
Max Crouch · UK · 2026-07-07
Trying to contact this casino regarding my account access and withdrawing
Trying to contact this casino regarding my account has been a misery, they held back a ton of money won and won’t even reach out to me on why very confused and concerned still trying to sort this problem and withdraw my funds
★★★★★
TUfty · UK · 2026-07-04
To all those who have given this Company a five star rating - wait until you start using the gambling tools and then see how much the system blocks you. Glad to hear that you are winning but this gambling site wants you to lose all your money and does not want you to use the gambling tools as it restricts the amount that you can lose.
If u use the tools, they think you have a problem when rea…
★★★★★
Bioly B · UK · 2026-07-04
Most pathetic thieves out there!! DO NOT PLAY SLOTS HERE!!! If you lucky enough and win something (obviously nothing big but 3 or 4 win spins) site will log you out due to „lack of connection” which is bu*it as it’s 21st century and most of us got at least 150mb broadband speed or 5G. When you back to game ALL spins are dead. They are daylight thieves. You will win something when you sign up just …
★★★★★
MRANDREWWEBSTER · UK · 2026-06-30
Would give zero star i no thats its just pot luck exc exc but come on put over 1000 quid in over the comming weeks and im lucky to be on one game like 5 mins then im down to zero just take me money they might as well just take it as soon as i deposit im giving it another week and then if dont win nothing going on socials media and telling ppl to avoid at all cost its not even letting you win 20pen…
★★★★★
Alex Dani · UK · 2026-06-30
Do not play this casino unless you want to get rid of your money!
Stay away from this casino and ita sister sites such as Unibet, Vlad Casino.
I deposited around £300 in 2 hours. I played on stakes of 50 pence, £1 and £2.
4 bonuses which paid out around £20 acumulated.
Their games are crashing all the time, showing a message on the screen “internal error” and then taking you out of the game.
Whe…
★★★★★
Matty · UK · 2026-06-28
Honestly this site is a SCAM it’s a proven scam! I had pure luck on the live games and won maybe £700 over 5 days it took it all back plus more on slots! Slots I play elsewhere and win most of the time the same games same stake and I can honestly say that 32red is diabolical I think we will all read in a few years that it’s a proven scam website. I kept getting signed out 4 hours 1 hour. 3 hours r…
★★★★★
Mr P Gordon · UK · 2026-06-27
Great opportunity to win on free games... A worthwhile site...
★★★★★
JM · UK · 2026-06-26
won 13k but account now frozen and my verification expired!! Anyone surprised
II have won 13k then had my account frozen to be told I need to verify myself which I did march last year. Now I've to hand in 3 months of bank statements and 3 months of proof of income and my verification from last year has now conveniently expired. I wouldn't have minded if I had to do this before I won the 13k but afterwards and to have my verification now expired today..This isn't a piddly li…
★★★★★
Shan Murphy · UK · 2026-06-25
Great experience, not too sure about the bad reviews each to their own I suppose. I deposited £20 got £47 back then I deposited another £20 and got £100 back. Quick little profit 😅
★★★★★
William · UK · 2026-06-25
Had my account frozen 11 days ago although a customer off 32 red for many years.
Re verified my account, on 17th off june passport, proof off wealth and source off funding
No response, no customer service just a chat bot who will pass you too on line chat who have no power too do anything
This is a shame as the old 32red were a great casino, till purchased by the kindred group.
The kindred group …
★★★★★
Terence Porter · UK · 2026-06-23
All very good payments fast
★★★★★
Oliver Bell · UK · 2026-06-17
32 Red Scam
An update on the below, it has now been 55 days since my account was blocked. There has still been no resolution, disgusting service.
—————————————-
I don’t even know where to start—this company is absolutely awful, and my experience with them has been horrendous.
On 22nd April, I decided to create an account and deposited £100. I’ve never really had much luck with gambling until that night, wh…
★★★★★
Keran jones · UK · 2026-06-15
Give it 0 stars if I could. Been playing on this site years. Never had any troubles. My account is fully verified with all documents provided. Withdrawn lots of times and never had an issue. Today o withdrew and it’s now on hold for checks for no reason at all. Been waiting 5 hours so far no update no nothing. Awful didn’t ask for checks when I was depositing tho did they. Just when I have some l…
★★★★★
Simon Preston · UK · 2026-06-13
joined today won on the slots with my bonus 320 spins which says it converts into real winnings when won but won't allow me to withdraw it I won around £32.95 it's a total scam won't be staying on this site avoid it.
Also disappointing also withdrew earlier win from playing with deposit and it takes up to 3 working days to receive it really ?
★★★★★
James Wyatt · UK · 2026-06-11
Easily played fast wins
★★★★★
Mihai Gabriel Nechifor · UK · 2026-06-08
Great,funny and satisfied
★★★★★
Cheryl Dixon · UK · 2026-06-06
Worse site ive ever played on. All take and bonuses are no where to be seen!!!
★★★★★
Jamjarrr · UK · 2026-06-05
Great experience and a decent big payouts
★★★★★
Akay · UK · 2026-06-04
Avoid!! Withholding funds
Played on here for the second time, had a decent win. Went back to play and whilst loosing and playing slots, they froze my account for no reason withholding £1600 in my account.
It’s exactly 3 weeks now, I’ve not had ANY contact or communication from them regarding my account being frozen. Every time I speak to a live agent, they are like robots coming out with the same jibber jabber. “ we work …
★★★★★
Ali Haider Gondal · UK · 2026-05-31
300£ deposit no win just avoid scammers
★★★★★
Ashley Hill · UK · 2026-05-29
Never put my money into this site ever again the amount of money it has took from me and has not given me one bonus it’s disgusting. Stay away from this app people
★★★★★
Rizwan · UK · 2026-05-28
These idiots are waste of time n money
I signed up for your online casino and was blocked straight away without any proper explanation. This is extremely frustrating and disappointing, so I have canceled my membership.
★★★★★
David Wallace · UK · 2026-05-28
No way of contacting them absolutely bonkers !