Reviews › Chumba Casino
Chumba Casino — reviews
Accountability index
87/100
How well Chumba Casino answers complaints and resolves disputes — behaviour, not stars.
Payouts: reliable · 81/100
Answers 96% of complaints (23)0% verified reviews
Deposit not credited, withheld payout, bonus, KYC or account-lock issue — describe it and Chumba Casino can respond.
Represent Chumba Casino? Respond to complaints →
Country view: USA — score, problems and reviews below are for this country. All countries →
Complaints by theme, monthly — USA
Share of each theme among the month's complaints (%) — USA — comparable across months regardless of volume.
25%
8%
40%
22%
3%
Total over the period · 222 reviews
Withdrawals
26
Deposits
8
Bonuses & wagering
43
Verification (KYC)
2
Support
23
Game fairness
5
Account blocks
1
Reviews by country
Where players write from — country split across collected reviews (223 geo-tagged).
| USA | 99.6% · 222 | |
| UK | 0.4% · 1 |
Player reviews — USA
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★★★★★
Tyishiayannya · USA · 2026-07-22
I’ve never played on a site or go to actual casino and people just feed and feed and feed the machines and don’t win
I absolutely don’t understand why yal games are so tight my first 2 purchases aleast I got a bonus games the 3rd,4th and 5th purchase all dead spins the money went so quick
I don’t get that about chumba luckyland or global poker, the games a do great than suddenly it just shuts of…
★★★★★
William Frost · USA · 2026-07-22
Chumba 100% The last site you want to bet more than $1 IT also is the biggest site with the near hits and misses B's years and years pumping hundreds of thousands into this site and the payback s when you eventually hit are the biggest joke their is and they know I can provide years of recordings on games that I have been playing mostly the same games lots of different bets and jacpots are definit…
★★★★★
Rebecca Renken · USA · 2026-07-21
I played 20 bucks here and there for 2 years before I ever won a dime then I finally won some money back it took 3 days to get after I had to email them about it and haven't won a damn cent since. They only care if you're spending thousands
in a day not for those who spend thousands just not in one day and they take our cash and give it to the people who can afford to spend thousands in a day to …
★★★★★
Cheryl Roberts · USA · 2026-07-21
I was disappointed almost immediately. I spent a ton of time setting it up, and then some of my data just disappeared. No one could explain why that happened. After that, I no longer trust the platform.
★★★★★
Dainius Sepkus · USA · 2026-07-21
I’ve had great experience and will recommend to everyone
★★★★★
Melissa · USA · 2026-07-21
I hit for a couple hundred today cashed out.. no problem.. it was a great experience.. then I try to play the game again and I can't even find it.. no where, not in the recently played, or favorites, can't find the game (lil demon blazing lava) any where... so I give it a few hours and try again and low and behold there it is... but when I try to play the game I get a error message saying : error …
★★★★★
Amanda Lopez · USA · 2026-07-20
Is the easy sign up & the selection of games to play. The amount of sweeps coins that you pay for is worth the value & amount you purchase. Verification process is easy & Im hoping redemption is even easier. Download & Sign up with Chumba online casino, they generously take care of us players & their customers! Give um a try today & Good Luck!!
★★★★★
Lisa Roberson · USA · 2026-07-20
My rating will stay at 1 star until there's a change. I'm done with Chumba, lucklandslots, luckylandscasino,and Global poker. These are all ran by the same people. I been with them all for years. They are so tight. If you ever get a redemption anything you put back into either of these sister sites you will lose everything. All spins are mostly dead. I just got through play Chumbas new slot pig p…
★★★★★
Tyishiayannya · USA · 2026-07-20
Just wonder, how can a game consistently hit on .20 but the moment you up you bet nothing? If the game is already on winning streak what cause it too shut down when uping your bet like it’s stopping itself from winning
★★★★★
Terri · USA · 2026-07-19
I love Chumba but one complaint: Why in the world would you not have a team that pays out redemptions on the weekend???? Very frustrating. So, if you win on a Friday, they will approve it but the team that sends to your bank don't work weekends!! In a casino!! Doesn't make sense. Hire a team that pays out on weekends please.
★★★★★
Antoinette Henry · USA · 2026-07-19
Great game, easy win and pay outs are really fast. This game has helped this single mother out. Play play play everyone!!
★★★★★
Gina · USA · 2026-07-18
Best online casino
Chumba has several choices of games to play. Prize redemption is easy.
Purchases are easy and quick.
If you want an online Casino, choose Chumba.
★★★★★
Justin Coffey · USA · 2026-07-18
Doesn't even deserve the one star this game is a complete waste of money if you're just playing for fun you're in good hands cuz gold coins you never lose but if you add a dime you better be prepared to lose it in everyone you put on behind it because you will never win any thing from this site, they have stole the last dollar they will from me
★★★★★
Keegan Johnson · USA · 2026-07-18
I’m a genuine, cool guy
The employee took his time to help me out today
★★★★★
Cheryl · USA · 2026-07-17
You just can't win in this casino. No more matter how much money you put into it. There is no winning in chumba And they also never give you a Bonus..
★★★★★
theweird arthur · USA · 2026-07-17
I have a pending cashout that keeps getting returned to my chumba account I linked my bank and all access for the payment processors yet they still keep reversing my transaction. My bank states they have not even received attempted deposits so they are not denying it. Customer service said to remove and re-add my account I have done that 6 times and still they keep reversing my transaction. They e…
★★★★★
Geri Arredondo · USA · 2026-07-15
My biggest jackpot was $50,000!
My biggest jackpot was $50,000 and redemption was quick and easy. I was not even betting high, so Im testament that you can win at any bet. Yes! I truly enjoy playing Chumba Slots. The variety of games keeps me entertained and engaged. I love that new games are added periodically, but my loved games are still available. I also appreciate Chumba communication of new games, notification of high…
★★★★★
Derrick · USA · 2026-07-15
Good online casino let u win a lot great experience love it
★★★★★
Renata · USA · 2026-07-14
Just another site that's only here to take your money
No matter how many times you play it's loss after loss. It's gotten to the point now everytime I log in it's $100 package lost straight through. No hold and win or bonus triggered and the highest bet I play on here now is $2. No such things as RNG with these offshore sites. No regulation and they manipulate the games in their favor. I know a streak of bad luck but every time you log on and a game …
★★★★★
Lakeshia Henderson · USA · 2026-07-14
I invested so much money and never win use my other resources like bovada
★★★★★
Sherista Rudd · USA · 2026-07-14
Evey so often I drop a review. I'm going on 4 years with Chumba, I've never seen a grand jackpota let alone hit one I used to receive $50 free sweeps as an anniversary player. Now if anything it's 5 sweeps and the bonus hits are non existent. I've said I was leaving several times , but giving you more chances to ask me to stay. Some big needs to happen or I'm gone this time. Other casinos are …
★★★★★
Kaydenn Raquele DeVoe · USA · 2026-07-12
Chumba is super fun and always has great deals.
★★★★★
Kirsten Ward · USA · 2026-07-12
I want to thank chumba Casino !!! They always pull through !! I love playing this casino it has come through for me every time !! If I win they are so quick to redeem what I have won no questions asked!! And in my checking account super quick !!! Awesome communication! 🩷👍🩷
★★★★★
William Frost · USA · 2026-07-12
100% gotta play your games live on YouTube to show people that you are not the site to be betting big bets The absolute near hits on your site for the past 8 years are off the chain you can talk about RNG how many hundreds of thousands does it take for your RNG to give a jackpot 12 years $170 thousand and you have paid out pennies no jackpots All these sites should be government regulated so peopl…
★★★★★
Arlisa · USA · 2026-07-11
It has been a good experience!
★★★★★
william frost · USA · 2026-07-10
Explain How playing khonsu on your site betting $5 and $10 and never hitting Free spins or balls but all the other sites have no problem with hitting something and you're the only site that has taken over $170 thousand over the years and Never hitting a jackpot????RNG My Ass!!!! My question with these sites would be if your so confident in the RNG would you stand in front of a judge talking about…
★★★★★
Pamela Williams · USA · 2026-07-10
Very informative, easy to understand.
I love all the different perks you receive and how quick the redemption turn around is. I don't like the taxes for purchasing coins.
★★★★★
james keller · USA · 2026-07-10
I have had luck speraticly games are fun, promotions are good
★★★★★
Andy Wheeler · USA · 2026-07-10
Excellent gaming platform
★★★★★
LINDEY BLACKBURN · USA · 2026-07-09
Chumba is absolutely my favorite. I'd pick Chumba first every time. I love it and everything's great.The only thing that could maybe be improved is extra SC every now and then. Either when purchasing GC or maybe just for being loyal. Thank you Chumba
★★★★★
Josh Rex · USA · 2026-07-09
Overall I really enjoy the platform and for the most part the game choice is solid. I feel chumba is one of the better online casinos out there today. The one thing I'd like to see is an option to buy $10 worth of coins instead of $5 or $20.
★★★★★
GABRIELLE DEDRICK · USA · 2026-07-09
This week on chumba I played everyday spending more than I should have but I wanted to give an accurate review. I played games on .20 and .50 cent bets totalling 1232 spins. I hit 6 bonuses total depositing 12 times. I never hit a bonus more than 3 dollars on a .20 cent bet. Never got a bonus on a .50 cent bet. I requested to close my account with Chumba and United slots. Other casinos give back t…
★★★★★
Debbie. CONANT · USA · 2026-07-08
I love Chumba. It’s the best. Love I can play anywhere. And win. It s great. Thanks Chumba you’re the best.
★★★★★
Eli Frieson · USA · 2026-07-08
Great games and you can win big and you actually get paid real cash or you can get gift cards
★★★★★
Brian Duffey · USA · 2026-07-08
Horrible gaming website always stays at what you bought in with up down up down until it takes the money played more than I should have never once cashed out this site is garbage if you want to be scammed then try chumba casino
★★★★★
Jamie Kaye · USA · 2026-07-08
I’ve had a really positive experience with Chumba Casino! The games are fun, there’s a great variety to choose from, and everything runs smoothly. I like that there are always different promotions and opportunities to earn Sweeps Coins, which keeps things interesting. The redemption process has been straightforward for me, and customer support has been helpful whenever I’ve had questions. If you’r…
★★★★★
Mary · USA · 2026-07-08
Chumba Casino is the best online casino happening today. The wins can be massive, medium or small, but what’s guaranteed is fun for everyone. They celebrate the holidays with gifts and have specialized agents at your Becken call. The best customer service off-line or online! If you’re playing and not winning, then I have to think that you are winning you’re just continuing to play like I do someti…
★★★★★
Melissa Middlebrook · USA · 2026-07-08
I enjoy playing... I like the sounds they make... it's very relaxing for me...
★★★★★
Chris Hayse · USA · 2026-07-08
Chumba is loads of fun. So many different games to choose from and very exciting to play. Chumba keeps me entertained without breaking the bank.
★★★★★
Jessica Varnum · USA · 2026-07-08
Accused of making multiple accounts so would not redeem my winnings and closed the only account I had and I played faithfully every day with them. Never won but this one time and they do me like this. Don’t play with them they are wrong for what they did!!!