Reviews › Buzzbingo
Buzzbingo — reviews
Accountability index
59/100
How well Buzzbingo answers complaints and resolves disputes — behaviour, not stars.
Payouts: risk · 29/100
Answers 98% of complaints (45)41% verified reviews
Deposit not credited, withheld payout, bonus, KYC or account-lock issue — describe it and Buzzbingo can respond.
Represent Buzzbingo? Respond to complaints →
Country view: UK — score, problems and reviews below are for this country. All countries →
Complaints by theme, monthly — UK
Share of each theme among the month's complaints (%) — UK — comparable across months regardless of volume.
0%
30%
30%
10%
10%
10%
0%
Total over the period · 202 reviews
Withdrawals
7
Deposits
10
Bonuses & wagering
18
Verification (KYC)
2
Support
8
Game fairness
5
Account blocks
3
Bet limits
5
Reviews by country
Where players write from — country split across collected reviews (203 geo-tagged).
| UK | 99.5% · 202 | |
| Netherlands | 0.5% · 1 |
Player reviews — UK
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★★★★★
Kelly louise · UK · 2026-07-22
Played online slots.
Gold rush cash collect this game has took.over 150 with no cash collect win.
That isnt random. Thats clearly got problems.
★★★★★
Kerry Oliver · UK · 2026-07-20
Overhaul and re training needed within the CS department.
Their online support is absolutely abysmal. The chat agents are so rude. As a chat agent myself for another company I’m quite surprised they are trained to talk the way they are. You explain the issue and they talk to you like you are dumb. They have no desire to help at all. This is not an isolated occurrence either, I had to contact them a couple of weeks ago also and was spoken to the same way.
★★★★★
Shawn Gill · UK · 2026-07-19
Absolute hell whole , slots are as bad as I’ve seen , literally hundreds and nothing back ever ! Ever time ! Bingo is shite , line pays a £10 and doesn’t even cover the book 😂 house isn’t much better . Staff all look fed up and bored just a complete and utter boring waste of time .
★★★★★
tracy · UK · 2026-07-18
Please don’t stop the live videos with buzz Leicester there fantastic proper make my day always such a great laugh and brilliant giveaways come on TEAM JON AND GANG
★★★★★
Adam Harrison · UK · 2026-07-15
They say top 10 and we will give u 10 free to play on bingo spent and never won there is a surprise as been playing on this site for 3 years and never won a penny and never got my free 10 bingo bonus a complete scam site will be making a appointment to see my solicitor as this is false advertisement I would really like to solve this matter out of court if not I will have no other option to take…
★★★★★
David · UK · 2026-07-14
Never had a issue with this site!
★★★★★
customer · UK · 2026-07-14
Nice peeps but need better mate's for alarm clock!!....
★★★★★
Linda Joll · UK · 2026-07-13
Lovemy bingo very much staff are friendly and helpful the food is very good service the club is very clean 👌
★★★★★
Kourtney wright · UK · 2026-07-13
Staff members also great site to use
★★★★★
Linda · UK · 2026-07-13
Easy to connect and play
★★★★★
Thomas Moffett · UK · 2026-07-12
Amazing, highly reccomended
★★★★★
Kelly louise · UK · 2026-07-11
Another deposit woth no stake win.
No cash collect win.
Total win in deposit 50p.
Im sorry but your RNG is clearly NOT random!
Site needs reporting for FIXED RTPS
★★★★★
MRS RACHEL COLE · UK · 2026-07-10
Cant believe how long it takes to fix air conditioning . The place is a sweat box. Not fun at all. Takes the fun out of playing . Looked on a previois review. Wheres the fans . Buzz Bingo being tight whilst were all suffering . Gonna contact CEO see if that works. Such a shame
★★★★★
Trevor · UK · 2026-07-09
Such a small little bingo hall. Properly the smallest one I've ever been in. But I'm glad it was there and I'm glad I went in had a good time.
★★★★★
Chrissyjay · UK · 2026-07-08
A review of bingo live chat hosts
This review was advertised to me via email to fill out in reguards interacting with an online live bingo chat room with love hosts. I can only answer with that in mind. During my experience I drew attention to UKGC and KYC laws on UK. Although the host was happy to happy answer my questions with corporate speak, reading between lines I felt he couldn't have agreed with my premises even if he wante…
★★★★★
Peter Welsh · UK · 2026-07-07
Friendly staff and half decent prize money
Morecombe club is showing it's age now
★★★★★
customer · UK · 2026-07-07
As above
The reason I have given 3 stars is because the wizards always win in my opinion they should be banned, none of the staff say anything if it’s noisy the prices are to expensive for what you pay for and the prize money is really poor. It’s the same people always winning once an again the wizards it’s not fair it doesn’t matter about how many tickets you buy either.
When you go to other bingo halls…
★★★★★
Downes Lindsay · UK · 2026-07-07
After I few deposits still no wins had higher wins on different platforms
★★★★★
Barry · UK · 2026-07-05
Enjoyable, remember it is gambling
Staff are great, walking around asking if you would like a soft drink. You can have good and bad days on the slots, but that's gambling.
A couple of gripes, the "This machine is reserved" cards, meaning often multiple machines are unavailable and being unused for ages.
The next is the machines are much more enjoyable with the volume up, someone asking you to turn the volume down as they have a he…
★★★★★
customer · UK · 2026-07-05
Chatting in online bingo
Chatting in online rooms is really fun! Especially when you get a shoutout!
★★★★★
Colin Cole · UK · 2026-07-05
Well I was told it would be fun however the wizards won 80percent of the night .so serious question why would you only have 12 wizards for such a big venue 120 touch screen pads maybe get rid of the wizards then there wouldn't be such a poor experience
★★★★★
Tracey Quinan · UK · 2026-07-05
Polite friendly staff. Great parking facilities.food nice .and affordable prices .
★★★★★
Dominik Brodziak · UK · 2026-07-04
I haven't even come over,just asked questions about bonuses which I have received from Buzz bingo to spend in the club,but I was told straight away not to come until manager will be in next afternoon!!!!!!! I was about to spend large amounts of money on slots but whoever was on the other side of the Phone shot him self in the foot! Bravo 👏🏻 I'm going to Clarkenwell!
★★★★★
Sandra Perryman · UK · 2026-07-04
The staff are really friendly and helpful.
The staff are really friendly and helpful
★★★★★
customer · UK · 2026-07-03
Visit to my Local Buzz Bingo Derby City Club
Claire the Manager here at Buzz Bingo Derby City is amazing, She always goes out her way to speak with customers like myself also she gives you a warm welcome. Plus the new Dab & Gab session on a Wednesday evening's brings you more excitement to the Club. With an fantastic atmosphere from Linda & the team.
I Would highly recommend 👍
★★★★★
Sharon Price · UK · 2026-07-03
Place great, staff great
★★★★★
Kim · UK · 2026-07-03
Staff are very friendly and very very helpful hats off to your staff at Kingsbury Road
★★★★★
Anne Hindle Barnes · UK · 2026-07-03
Far too many go go bingo especially in the middle of a gsmr.
Don't like thr dilly games when you win.
One and Two lines prize money pathetic.
★★★★★
Lynn Thompson · UK · 2026-07-03
Its very easy to get to and we like it there
★★★★★
Marjorie Florence · UK · 2026-07-02
The location is near, the staff are friendly and the atmosphere is good
★★★★★
customer · UK · 2026-07-01
The staff are polite and kind, they make you feel welcome evey time i go, brilliant events and free bingo events, the Facebook lives are funny and lively and freebies are a bonus, one of the best I've been too,
★★★★★
Player · UK · 2026-06-30
Unfortunately I could noy give this scam site a zero star spend thousands over the years to win no less than £10 i have all the evidence i need to report these scamers to the gambling commission to have them shut down stay will clear till I achieve this play at ur own risk as half of the winers work for the site also have evidence of this
★★★★★
Christina kelley · UK · 2026-06-30
Had a good night and the staff are so friendly and welcoming
★★★★★
Julie · UK · 2026-06-26
Had a really enjoyable evening at your Bexleyheath branch with work colleagues . Very well organised . Staff amazing . Will be returning soon .
★★★★★
BingoBob · UK · 2026-06-25
Yet again there are still cigarette ends on the pavement outside the front door. There is a perfectly good smoking area at the rear. At least put ash trays of some sort out there. If this is not rectified I will report this to the authorities. Your attention please. This is LITTER!
★★★★★
Rosa Kell · UK · 2026-06-25
Easy to access smiling reception good advice of how to play if you are a newbie like me
★★★★★
Charlene Davies · UK · 2026-06-25
Excellent compay...grdat experience and fun to jin x
★★★★★
Paula Grove · UK · 2026-06-24
Not much to say except I give up and take take take take take take take take take take take take take take take take take take take take take take take take take take take take
And no win worth having
★★★★★
Kim Pannell · UK · 2026-06-22
No staff working and ones that were not very polite
Had to change my board 5 times and only about 20 people in their most were from exeter money not to bad food stopped being served from 7.30pm and music bingo total flop they couldn't find the music so couldn't play 2nd game till end which we couldn't wait around for
Got told to be quiet even in the interval and were not made to feel very welco…
★★★★★
Elaine Thompson · UK · 2026-06-22
We started going to Buzz bingo in Enfield when Mecca in wood green closed down , the first few times I went , I wasn't too impressed, the callers especially the women seemed to call very quickly and I found it hard to keep up with the numbers often missing numbers so wasting my time and money. However Ricky joins as a bingo caller from Mecca in wood green and he brought a new lease of life to t…