Reviews › Betvictor
Betvictor — reviews
Accountability index
52/100
How well Betvictor answers complaints and resolves disputes — behaviour, not stars.
Payouts: risk · 7/100
Answers 98% of complaints (173)0% verified reviews
Deposit not credited, withheld payout, bonus, KYC or account-lock issue — describe it and Betvictor can respond.
Represent Betvictor? Respond to complaints →
Country view: UK — score, problems and reviews below are for this country. All countries →
Complaints by theme, monthly — UK
Share of each theme among the month's complaints (%) — UK — comparable across months regardless of volume.
16%
9%
35%
0%
5%
28%
2%
5%
Total over the period · 149 reviews
Withdrawals
29
Deposits
28
Bonuses & wagering
59
Verification (KYC)
9
Support
15
Game fairness
36
Account blocks
10
Bet limits
4
Reviews by country
Where players write from — country split across collected reviews (208 geo-tagged).
| UK | 71.6% · 149 | |
| Canada | 15.9% · 33 | |
| New Zealand | 5.3% · 11 | |
| Ireland | 3.8% · 8 | |
| India | 0.5% · 1 | |
| Isle of Man | 0.5% · 1 | |
| Denmark | 0.5% · 1 | |
| Greece | 0.5% · 1 |
Player reviews — UK
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★★★★★
Simon · UK · 2026-07-21
Absolutely 100% rigged no doubt about it £300 played on slots biggest win £1.26 disgraceful PLEASE DO NOT JOIN THIS FIXED SITE
★★★★★
Jacqueline Pow · UK · 2026-07-21
60 again on last night got to 120 so took it out put 70 on the day nothing 1 free spins got man 3 times on big bass splash not 1 fish dead spins got £4.80 shocking 1350 with a 60 pound win its a joke scam beware needs looked into but am sure they just not letting me win cause of me feed bk I'll do a review every day make sure people don't us this site
★★★★★
Julie Badley · UK · 2026-07-21
Stay well away from this site its very rarely u withdraw if u do u put hundreds in and I mean hundreds to withdraw a bit not worth going on this site at all yet again rubbish bonuses on papers 4 x 1 a couple of more the same 1.04 pence a featured bonus ive nearly reached my deposit limit yet again most of the time u dont get time play stay well away all I do is complain about this awful site the o…
★★★★★
Lee Chaplin · UK · 2026-07-20
Do not play red baron game IT 8S NOT RANDOM IN THE SLIGHTEST. How can it be randomly any score between 1 and 20,000 and it regularly does 12 x1s on the trot? Think about that each go any score between 1 and 20,000 and it does 12 x1s running hahahaha save your money you will be stolen from by cheats
★★★★★
Julie Badley · UK · 2026-07-20
Very very poor site for bonus lagging a lot and loads and I mean loads of dead spins I was on the big dog house 1 featured bonus of 3.00 then I went on paper wins 42 pence bonus on a 30 pence spin its a insult these slots are getting worse then better im down 100s on this site wen u finally withdraw u only get a bit which I a very very lot less then u put in this site needs investigating I will no…
★★★★★
PAN MARUDA · UK · 2026-07-19
I was going to give then 5star
Honestly webside working verry well ! Withdrawal was in second !
But suddenly they block my account and blackmail saying that only if I tell them my private financial information they will unlock my account .
That is unacceptable and not safe at all.
Never trust any betting company who want your private information ! No, your data is never safe. In XXI century yo…
★★★★★
Jordan Jeffries · UK · 2026-07-19
Money taking site. I thought other sites where bad, ive made 6 deposits daily since I opened this account and not hit one bonus or feature. They screwed me over on my welcome bonus and said id made opt in back in April when I opened my account in June and the game play here is the worst of the worst. Most ive won on a spin is 2pound. This is not no random generator its pure robbery. Shocking site …
★★★★★
Mike Dixon · UK · 2026-07-19
Just don't win
BetVictor is fine just so long as you don't win. Some years ago I won nearly £15k with a £1.50 EW lucky 15. The very next day Best Odds Guarantee was removed from my account. The chances of my repeating such a win was probably 10.000/1 but BetVictor took no chances.
I have just logged on for the first time in years( stopped using BV immediately when BOG was removed.)Unable to find account number o…
★★★★★
Simon · UK · 2026-07-18
Absolutely shocking site stay away and keep your money this site just takes takes takes you can't win
★★★★★
George Green · UK · 2026-07-18
So here’s the thing, and I’m writing this review because I would like everyone who reads it to give an opinion and point out whether or not they’ve experienced similar situations and how it was dealt with
Today I deposited £5.06p into my account because apparently that was the remaining amount on my net limit which I have nothing to do with that was set by BetVictor because they think they can do …
★★★★★
Mr Tom Parker · UK · 2026-07-18
Bet restricted to £3.33 - what a con
I added £10 to place a bet on Sports Personality of the Year with odds of 30/1, but my bet is capped at £3.33. This is ridiculous and breaches BetVictor's own guidelines regarding pay-outs. A complete con.
★★★★★
Diane Ellis · UK · 2026-07-17
This casino is okay but I want to leave a review now I have uninstalled because when it triggers a bonus which is nice to get it's best part of slots but soon has the bonus starts I have not chosen any options you get to choose to complete the bonus it adds the money straight away which is strange how do they know which options I am going to choose to receive and finish the bonus for one it takes …
★★★★★
Jacqueline Pow · UK · 2026-07-14
Another £150 on not 1 thing same as always nothing on board very few free spins took £82 pond to get first spins for £8.20 that's was it £940 pound on in past month not 1 withdrawal disgust you would think you would have a win of all that money 😡😡😡😡😡😡😡
★★★★★
Ian Fox · UK · 2026-07-14
Corrupt, dead spins, crap bonus rounds and when you complain about how corrupt they are, they close your account haha...be warned...i saw your response about your customer team who are of little intelligence, who correspond with generic messages that get of betvictor, they are not adequately made for the job they have been given, they say they have no dealings with slot games and they are by a thi…
★★★★★
Dan Higgins · UK · 2026-07-11
Awful site. Sportsbook the worst out there, slots will just waste your money it never gives anything and you will watch your money just go down, never win anything above 3x. Promos none existent, a rigged wheel you can spin once a day and you can win 0.10p spins IF you deposit more. Sometimes youll get 2 free spins on games that might pay out 0.03p. They have no interest in their customers, the ch…
★★★★★
Jacqueline pow · UK · 2026-07-09
All you hear of these is RNG generated f O it a joke 90 on again the day nothing on board Bo free spins till a got to 12.60 then a got 4.20 so £784 pound note 1 win £2100 a gave put on won about £860 disgusting scam sure beware people ye not gonna win anything 😡😡😡😡
★★★★★
CHANCE BRADBURY · UK · 2026-07-08
All this site does is take your money, i have lost over £100 in 5 days on the slots. Not once did i get a feature on there games i tried loads if diffrent games and all of them just take your money, go plat foxy or gala bingo, dint bother with thus siteits 💩
★★★★★
Customer · UK · 2026-07-04
Lost £600 in the last 2 weeks.
Gambling sites are up & down but this is the WORSE!!!!!
AVOID AT ALL COSTS!
THEY NEED INVESTIGATING!
★★★★★
pierre bo · UK · 2026-07-04
gotta be the worst site ive ever used on slots and sports played hundreds and hundreds the payouts are horrendous was on big bass splash 80 p a go wom 13 pound off bonus played 90 yesterday not one bonus all ganes are tge same its a disrace and to top it off no supersub on betbuikders absolute scumbags please avoid everyone
★★★★★
Kelly Ellen Anne Ludlow · UK · 2026-07-03
I wouldn’t even give it a star it says it’s all to do with luck yet I’ve played several different games on the site and have won nothing not even on the free spins. Please keep your money as you don’t win any via here
★★★★★
Cristian Cojocaru · UK · 2026-07-03
I have played 50£ at a 10p per hand. Not a single bonus at Big Bass splash. It must be a joke. 50£ wasted. Avoid this scam site
★★★★★
Maddie · UK · 2026-07-03
Just a quick review to let everyone know that Bet Victor can and WILL change their rules and Ts and Cs, without letting you know and without warning. I had the account because they offered a concession that if your horse lost all chance or refused to race......they would give you your money back......
"Under their Run For Your Money guarantee, BetVictor will refund your stake as cash if your horse…
★★★★★
Dave PT · UK · 2026-07-02
Playing slots on £5 spins. Wagered over £2000 and i was offered £65 which i gambled and lost anyway!! Wouldn’t waste your money!
★★★★★
Joseph · UK · 2026-07-02
They are just straight up scammers, luckily I did not spend my £10. The 200 free spins offer is only available to people in the Isle of Man! so they are getting people bad here. Absolutely shocking to say spend £10 get 200 but only apply it to people from Isle of Man 🤣🤣.
★★★★★
Jordan Brett · UK · 2026-06-29
They closed my account because I moved address and did not verify it in time. Now they are making it extremely difficult to get my funds returned even though I have shown all requested proof of ID’s. They are absolutely grabbers and I will be going to the ombudsman about this.
★★★★★
Lee Chaplin · UK · 2026-06-29
Do not play red baron. Meant to be random each round anywhere between 1 and 20,000.......it just done 23 x1s on the trot. That is impossible if it's random. They are cheats AVOID AT ALL COSTS! On top of that all bonuses are 1 free spin zero and you have a terrible site you never win at
★★★★★
Daniel M · UK · 2026-06-28
Be Warned Avoid! - I signed up for betvictor, all went smoothly, made my first deposit of £100 and placed first bet. The bet did lose but I received an email instantly closing my account stating “if” bet had of won they tough luck they will only refund my original stake. Totally misleading and all they have to say like they will do when they respond to the review “it’s in our t&c’s” blah blah. A t…
★★★★★
LEE · UK · 2026-06-26
Playing red baron aviation game each round random anywhere between 1 and 20,000. It done X1 for 17 rounds straight! There is no way on god's green earth that can be random. AVOID THIS SITE AT ALL COSTS THEY ARE SCAMMING CHEATS. 200 peoples money gone for 17 rounds straight that is plain theft
★★★★★
Julie Badley · UK · 2026-06-25
stay well away from this site they send u mesages saying they ave upped they rtp well wat a lier yet again loads of dead spins and I mean loads I was on paper wins not on long enough and rubbish featured bonus I put loads in this site today not even withdrew very rarely u do on here if u do u put hundreds in and I mean hundreds and u withdrew bits wen u do get a featured bonus they rubbish mainly …
★★★★★
Steve Calvin · UK · 2026-06-25
I've bet with this firm for many years, I made a withdrawal of £230 on Tuesday at 9pm, nothing came to my account, and it's Thursday now and still nothing, they are making excuses that is gone to A 3rd party for payment, yet I can still collect winnings from my account in an instance, but not my £230 what they owe me, bet Victor are a disgrace and shouldn't be trusted, I'm in the process of going…
★★★★★
P.m. Soni · UK · 2026-06-24
Hello BetVictor in my account I deposite £1599 but I can’t withdraw and they ask for verification but in app not show how too verify my account??? And please tell me how too verify withdrawal my get my money back ?????
★★★★★
Boris · UK · 2026-06-21
Awful unfair payouts on slots and Evolution Game Shows A Total Scam
Was on this site for many years. I have gambled/played slots on all of the main UK gambling operators over the last 20 years and their online slots are definitely rigged and totally unfair payout. They are the worst ive ever experienced. Whatever RNG your choosing to use its seriously unfair. Give people a chance, a reason to gamble not just rip them apart. Just ruthless.
If you do get a win then…
★★★★★
Adam Macklin · UK · 2026-06-19
Joined under the impression of getting the £20 bonus + the 100 free spins after depositing £10. I got 50 free spins on 10liners, but the bets were 5p. I get they're free, but you can't even bet 5p on a 10 liner. Customer support was also very repetitive and not exactly helpful
★★★★★
Ben Bartle · UK · 2026-06-18
BETVICTOR VILE CORRUPT SITE. This site has taken 10grand from me and I’ve withdrawn about 3! I’ve not had a 1000x win on any site let alone this joke of a site in 3 years! 3 years for God sake. I used to get them regular but not now, they have done something to uk casinos that make it impossible to win. When I complained time and time again hey presto I have a gambling problem and betvictor closed…
★★★★★
Belal Issa · UK · 2026-06-17
Avoid
Its been more than a year since i landed a winning bonus that payed more than £100 wheres the fun in just taking money and not paying after thousands of spins when u complain they be like you won £60 and you spent it like are you serious? U call a £60 a win ? There must be something wrong with u guys all online casinos are scams they control how much u win and when u win even tho theres an RNG and…
★★★★★
Kizzer · UK · 2026-06-16
Okay platform
It’s an okay platform - wouldn’t say for my purposes it is better than others but didn’t have any issues and withdrawals process for small amounts was fine
★★★★★
Gavin Macfarlane · UK · 2026-06-14
Waste of time! Deposit £10 for 20 spins in Big Bass Splash.
Cash deposited, 20 spins credited, so far so good. Game wouldn't load, just got spinning disc, both online and through the app.
★★★★★
Emma · UK · 2026-06-12
Thought I'd had ABIT of time out a play some slots as I do enjoy to play occasionally WOW 🤯 WHAT CAN I SAY £40 GONE IN UNDER 7 MINUTES ON LOW BETS OF 25P ABSOLUTE JOKE WONT BE COMING BACK I DONT MIND LOOSING BUT JEEZ WHETES THE FUN .THERE WIN BK PERCENTAGE IS ALOT LOWER THAN OTHER GOOD COMPANIES ON THE GAME I PLAY ASWELL BY NEARLY 3%
Only gave it 2*BC withdrawal if you do ever win is quick doubl…
★★★★★
Keith Barton · UK · 2026-06-12
Very difficult to claim free bets. Purposefully, i feel.
★★★★★
JP · UK · 2026-06-12
Terrible experience with BetVictor. I won a bet last year, but instead of paying out my winnings, they blocked my account and withheld both my winnings and my original deposit. For more than a year, I’ve been repeatedly told that my account is “under investigation,” yet no evidence, explanation, or timeframe has ever been provided. Keeping a customer’s money for over a year without resolution is u…