Reviews › Betfair
Betfair — reviews
Accountability index
78/100
How well Betfair answers complaints and resolves disputes — behaviour, not stars.
Resolves 80% of disputes (1303)
Deposit not credited, withheld payout, bonus, KYC or account-lock issue — describe it and Betfair can respond.
Represent Betfair? Respond to complaints →
Country view: Ireland — score, problems and reviews below are for this country. All countries →
Complaints by theme — Ireland
05.26–07.26 · 8 reviews · not enough for a monthly view yet
Bonuses & wagering
1
Verification (KYC)
1
Support
2
Reviews by country
Where players write from — country split across collected reviews (142 geo-tagged).
| UK | 81.7% · 116 | |
| Ireland | 5.6% · 8 | |
| Australia | 2.8% · 4 | |
| Spain | 1.4% · 2 | |
| Thailand | 0.7% · 1 | |
| USA | 0.7% · 1 | |
| Netherlands | 0.7% · 1 | |
| India | 0.7% · 1 |
Player reviews — Ireland
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★★★★★
Player · Ireland · 2026-07-09
Had sent my documents to verify my account and had problems with this which was a bit frustrating, then contacted customer care which was a great help and sorted everything right away.
★★★★★
Player · Ireland · 2026-07-06
I clearly opted in and never got a free bet. Contacted support, no help, an agent said you haven't opted in, which is not true. All in all, if you like sports betting, use reputable betting sites and stay away from this one.
★★★★★
Player · Ireland · 2026-06-27
My request was dealt with promptly.
★★★★★
Player · Ireland · 2026-06-16
Very professional and highly recommended
★★★★★
Player · Ireland · 2026-05-30
Very helpful with my issues, and didn’t leave me waiting all day for a response
★★★★★
Player · Ireland · 2026-05-17
10/10 customer service is fantastic.
Great offers with free bets.
★★★★★
Player · Ireland · 2026-05-09
Steer clear of this site been with them a while wouldn't give you best odds guaranteed and no bonuses, they call themselves Betfair but when you're horse refuses to race they wouldn't even refund you as a free bet 🙄 very fair from Betfair, I closed my account and will take my custom elsewhere
Joke of a company
★★★★★
Player · Ireland · 2026-05-09
Very good communication from live chat and very helpful the a Man who was there in live chat was very helpful and friendly I think his name was Nimhl I'm not sure 😊 but was very helpful thank you