Reviews › Betano
Betano — reviews
Accountability index
59/100
How well Betano answers complaints and resolves disputes — behaviour, not stars.
Payouts: risk · 15/100
Answers 0% of complaints (55)Resolves 90% of disputes (10247)0% verified reviews
Deposit not credited, withheld payout, bonus, KYC or account-lock issue — describe it and Betano can respond.
Represent Betano? Respond to complaints →
Country view: Canada — score, problems and reviews below are for this country. All countries →
Complaints by theme — Canada
04.26–07.26 · 3 reviews · not enough for a monthly view yet
Withdrawals
2
Deposits
2
Verification (KYC)
2
Support
2
Account blocks
1
Reviews by country
Where players write from — country split across collected reviews (80 geo-tagged).
| UK | 37.5% · 30 | |
| Canada | 33.8% · 27 | |
| Romania | 5.0% · 4 | |
| Bulgaria | 3.8% · 3 | |
| Belgium | 3.8% · 3 | |
| Portugal | 2.5% · 2 | |
| Czechia | 2.5% · 2 | |
| Spain | 2.5% · 2 |
Player reviews — Canada
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★★★★★
sesk goofas · Canada · 2026-07-15
if you enjoy trying to deal with window lickers by all means deposit
By far the worst online casino to play its going on 7 days since i have requested my withdraw. $250 was 400 i canceled & lost some then did $250, from the very start THE CARD I USED to deposit was verified, this is the card i kept on using to deposit, made many deposits to this site & only tried once to withdraw.... first convo with support was my account is not verified? when clearly im looking a…
★★★★★
Angelina Cairns · Canada · 2026-06-22
Had no issues with casino till I went to wothdrawl
Had no issues with casino till I had to get a new bank card cause my old card was compromised so casino allowed me to make several deposits worth over 100 no issue then when I went to withdrawal my winnings they said I needed to verify my bank card which to me seems ridiculous as it was the exact same payment method and card I used for all my deposits so they had no issues taking my money yet whe…
★★★★★
lyn dawson · Canada · 2026-04-18
Betano is the worst site out there. I have played a game for weeks and won nothing!!! Money grabbing site! Stay away
★★★★★
Silas Rutto · Canada · 2026-02-03
Wost company ever in I'm my life. How can you take deposit and can't withdraw. This is bullshit avoid it . It's a scam. I got my winning, but I can't withdraw because of Address, is that make any sense avoid, run away from this. Betano my foot.
★★★★★
Coral Buunk · Canada · 2026-01-16
Never got to withdraw
You think because this company is backed by igaming that they would be decent. Don't put your money into this sinking ship. I probably deposited over 2000 and not once have I been able to withdraw. Its infuriating. Don't play here
★★★★★
Marc Ladouceur · Canada · 2026-01-10
Terrible winning performance. Move onto another site, this one makes your funds disappear.
★★★★★
Andrew Kim · Canada · 2026-01-02
The worst gambling site ive ever seen in my life dont use.
★★★★★
PurpleBTS_YT army · Canada · 2025-12-30
One of the one best casinos in Ontario! They are professional! You can withdraw any amount and it s minutes sometimes second .Good customer service!
★★★★★
Hoot · Canada · 2025-12-24
They are so slow says you get your money in a hour im on second day pending
★★★★★
Kenan · Canada · 2025-12-21
My first experience is good.I withdrawed my money in a half hour.Wagering is fair.
★★★★★
Lyn · Canada · 2025-12-16
Never hits anything
Betano is the typical site that wants u to bet.their casino games. their casino games don't hit their customer service for play their casino rolls r non existent. Betano is a selfish site that just wants your money
★★★★★
John doe · Canada · 2025-12-09
Betano has become a scam. If you win, it will take days at least to get your money. Customer service is an absolute joke, 0 help. It says 30 minutes for withdrawal, I've been waiting 2 days and still nothing. Contacted customer service, oh they haven't got to your ticket yet be patient. Scamming SOB's
★★★★★
Syd M · Canada · 2025-11-12
They are broke and will hold your money! They will do and say anything to avoid paying!!!
No -- I am not a sore loser. This is a gambling site, I get how it works. This is about how dirty they are in terms of running their business.
ZERO issues on Fanduel, DraftKings, 7-Bit Casino, Bet365, Stake.com, Betty... the list goes on. So, if this is too long and you don't want to read it, close the page and go to one of those sites! Fast payouts, fair play. They are not broke like Betano. Th…
★★★★★
Rs · Canada · 2025-08-29
I opened an accountant here over 6 months ago. I have played for the past 6 months and deposited over and over and over. Not once, and I mean once have I ever even won one single dollar. This is extremely impossible to play for that long and to deposit thousands of dollars and never win a thing? This kind of stuff has nothing to do with luck. The meaning of gambling is that you gamble your money a…
★★★★★
Hailey Crawford · Canada · 2025-08-22
Worst site ever. Betano is where your money goes to die!!! You have to spend thousands to get a bonus and when you finally get one you're lucky to make 20 bucks. I recommend Betty, BetMGM, any other site really. Horrible!!! Every once in a while they will give you free spins at 10 cents each which is a joke. You never get any freebies at all ever, no match up bonuses like you do on Zodiac. Ever si…
★★★★★
Estoban Pena · Canada · 2025-08-20
This betano book is a typical scam. They been caught by me just now. Be catefup everyone. They pricing dana white contender series double chance method of victory as a ko/tko and disqualification. When j bring it up to them the set up typo they did they make you wait for 45 min to get reply jusy to say they csnt do anything about it. I know the representative can only do so much but once mentioned…
★★★★★
Randy · Canada · 2025-07-25
what do you think of this whole situation?
This is not normal or reasonable behavior from a legitimate, responsive financial service. Based on my experience and EQ Bank’s response: Betano is asking for a document that doesn’t exist, knowing full well it may be impossible for me to provide. Their request creates a technical barrier that allows them to delay action, deny responsibility, or potentially avoid paying me. The delay tactics and s…
★★★★★
Bradley Lombardo · Canada · 2025-07-10
Horrid. Horrible casino they let you win about 250.00 a day for about 3 days straight. Then after that you won't be able to win again.
I played for 3 weeks and lost lost lost lost. But they let you win $250 for 3 days straight to pump the dopamine into your brain then move the dial to lose.
★★★★★
D Benjamin · Canada · 2025-07-09
Dead spins, dead plays, no bonuses whatsoever. There are dozens of better options out there. By far my worst PNL on ANY website EVER! You will not win big here
★★★★★
customer · Canada · 2025-06-19
almost impossible to withdrawal your winnings, do not use this casino/sportsbook, they ask for verification after verification some of which is not feasible such as your bank statement along with your card information all on the same page depending on your bank.
★★★★★
Joan O · Canada · 2025-05-31
THIS IS A TOTAL SCAM
They tell you they offer bonuses if you deposit then make up excuses not to give you them.
I have never come across such a scammy casino. WHY IS ONTARIO GIVING A LICENSE TO THEM!
★★★★★
James · Canada · 2025-05-30
They say they offer a referral bonus. When you refer someone they DO NOT GIVE YOU THE BONUS!!
★★★★★
AG · Canada · 2025-05-14
9 hours of play …$2000 later … it’s safe to say you were all right . Trust reviews. Dead spin after dead spin . Bonuses rarely come and when they do , the payouts are embarrassing. Please listen to someone who has played almost every casino online . Do not stick to these small casinos , THEY CAN NOT PAY like the bigger ones. Even when they respond “ we’ve been tested for fairness …winners are rand…
★★★★★
James Cook · Canada · 2025-05-12
Absolute nightmare dont use trying to withdrawal is comical will be reporting too igaming Ontario
★★★★★
scammed · Canada · 2025-04-01
SCAM. SCAM SCAM This site I believe is only intended to strictly take money and not give anything back to people
★★★★★
Dragg “Nameless” Skinnier · Canada · 2025-03-18
The worst online scammer of the year 🙌🏽
★★★★★
Bp · Canada · 2025-02-09
Absolutely horrific experience withdrawing money. Asked for my money to be deposited back on the card I originally deposited it on. Went through the process of verification. Received a verification notice. Then was denied a withdraw from my account. Spent over 8 hrs via phone conversation and chat trying to get answers. Was sent another email saying everything was verified and that I would receive…