Reviews › bet365
bet365 — reviews
Accountability index
47/100
How well bet365 answers complaints and resolves disputes — behaviour, not stars.
Answers 0% of complaints (186)Resolves 72% of disputes (8844)0% verified reviews
Deposit not credited, withheld payout, bonus, KYC or account-lock issue — describe it and bet365 can respond.
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Country view: Netherlands — score, problems and reviews below are for this country. All countries →
Complaints by theme — Netherlands
05.26–07.26 · 5 reviews · not enough for a monthly view yet
Deposits
1
Verification (KYC)
2
Support
2
Game fairness
1
Reviews by country
Where players write from — country split across collected reviews (231 geo-tagged).
| UK | 53.7% · 124 | |
| USA | 16.5% · 38 | |
| Canada | 10.8% · 25 | |
| Ireland | 2.6% · 6 | |
| Netherlands | 2.2% · 5 | |
| Australia | 1.7% · 4 | |
| France | 1.7% · 4 | |
| Cyprus | 1.3% · 3 |
Player reviews — Netherlands
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★★★★★
Przem k · Netherlands · 2026-07-10
These guys are total scammers—it’s a complete disaster. Don't play there; the slots are rigged so they pay out nothing. The RTP is zero, if not negative. It’s a joke—how can they even call this a casino?
★★★★★
Expalinos · Netherlands · 2026-06-20
Literally the worst customer support ever spoken too. 7 chat's in 1 week just to get the bank verified. All of them with a different story and different e-mailadres for verification, no results every single time. Getting responses like 'Can you confirm why you tried to deposit using someone else IBAN'. When nothing is even desposited. Waste of time, terrible interactions.
★★★★★
Kai · Netherlands · 2026-06-09
The customer support is terrible.
★★★★★
Dorin Butiulca · Netherlands · 2026-05-16
Hello, I played on bet365 and I was given an ACTSTA code while I was playing and the live chat people don't want to do anything. I'm angry that they took me out while the game was starting to give me something.
★★★★★
Willem · Netherlands · 2026-05-12
My Bet365 experience
Where do I begin… What started as a simple verification procedure eventually turned into an experience that felt like I was participating in an administrative version of Survivor — but without the island, without food, and especially without any form of communication. For the verification, I was asked to upload identification documents. That’s perfectly fine, of course; safety and checks are impor…