Reviews › 1Win
1Win — reviews
Accountability index
47/100
How well 1Win answers complaints and resolves disputes — behaviour, not stars.
Payouts: risk · 0/100
Resolves 50% of disputes (1073)
Deposit not credited, withheld payout, bonus, KYC or account-lock issue — describe it and 1Win can respond.
Represent 1Win? Respond to complaints →
Country view: India — score, problems and reviews below are for this country. All countries →
Complaints by theme, monthly — India
Share of each theme among the month's complaints (%) — India — comparable across months regardless of volume.
31%
38%
8%
Total over the period · 18 reviews
Withdrawals
8
Deposits
4
Verification (KYC)
1
Support
8
Game fairness
4
Account blocks
2
Reviews by country
Where players write from — country split across collected reviews (46 geo-tagged).
| India | 39.1% · 18 | |
| Nigeria | 8.7% · 4 | |
| Azerbaijan | 6.5% · 3 | |
| Ukraine | 4.3% · 2 | |
| Ivory Coast | 4.3% · 2 | |
| Indonesia | 4.3% · 2 | |
| Morocco | 4.3% · 2 | |
| Israel | 2.2% · 1 |
Player reviews — India
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★★★★★
Rai vedhant · India · 2026-07-18
Summary
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See what reviewers are saying
Idrees Yalcin
17 hours ago
Rated 1 out of 5 stars
1win SCAM - CLOSED MY SUPPORT CHAT Withdrew 400,000 TL. Only 300,000 arrived. 100,000 TL stolen. VIP support Merve d…
★★★★★
PSK · India · 2026-07-16
GAMING ID:300808190 AM suffering with 2 issues - SPP-870183 I withdrew rs 49850 on 09-07-2026 now today 15-07-2026, 7 days completed still my money is not credited, am daily contacting support they are telling only one copy paste messages like deadline extended,additional checks etc...they are not doing anything i lost already a lot there is no response from there still, my MONEY not credited i su…
★★★★★
Player · India · 2026-07-13
I have deposited my 8000rs (utr-617767681808) but it didn't credit in my account, and they ask for statement and I provide all that things which they ask but nothing happened it has been a long time [almost 20 days] and same problem with my withdraw also (id 57857731)
★★★★★
Divyansh Gautam · India · 2026-07-13
My ₹1,500 withdrawal has been stuck on 'Payment Check' since July 1st. My subsequent ₹1,200 withdrawal cleared in 2 hours, proving my account works. Support keeps giving me automated templates for ticket SPP-783794 and refuses to manually reject/reverse the transaction back to my balance. Fix this
Thank you for the reply. The ticket number is SPP-783794. It has now been 13 days since July 1st. M…
★★★★★
Rambut Enterprises · India · 2026-07-08
I am writing this review to highlight a serious issue with my recent deposit. On 1st July, I deposited ₹40,000 into my 1win account, but the amount has still not been credited to my game account balance.
Here are my account and transaction details for the support team to check:
Game ID: 89143386
Application Number: SPP-797014
It has been several days, and I am still waiting for my money to refl…
★★★★★
Player · India · 2026-07-04
I made a withdrawal of ₹3,600 on June 30, and the withdrawal status was shown as “Successful” on the very same day. However, the money was never credited to my bank account.
I contacted the support team, and they initially asked me to wait for 24 hours. After 24 hours passed with no payment, I contacted them again and was told to create an appeal.
I created the appeal, and my ticket number is SPP-…
★★★★★
Vishal Singh · India · 2026-06-28
Kenneth Flying
Oct 13, 2025
Rated 5 out of 5 stars
I’ve been using 1win for a while now, and honestly, it’s one of the best gaming platforms out there. The interface is super easy to use ,everything is smooth, quick,
★★★★★
Abhiraj singh · India · 2026-06-24
Review:
I have been waiting for my withdrawal for more than 12 days. In my 1win account history, the transaction status is marked as "Completed", but the funds have never reached my bank account.
When I contacted live chat support, they explicitly admitted that they cannot provide a UTR (Unique Transaction Reference) number because the request is "still under processing" internally under conce…
★★★★★
SAHiL · India · 2026-06-20
1win withdrawal pending Mo Sakib
ID 42268823
★★★★★
Kariya Dushyant · India · 2026-06-16
Bet settled wrong, totally redicules and fraud
I placed bet in wnba women portland fire vs Minnesota Lynx my bet is portland fire team fouls over 20.5 . And portland fire team did fouls over 24 so how can I lost?? This is fraud and stupid service, don't use
268605798 this is bet I'd and 5994119 is game I'd
★★★★★
Dawar son's · India · 2026-06-12
What a shame is this many times I have informed the 1win team that this is the same issue I have been facing since last 4 years but still the same has happen.
I have added 500rs in 1win, the amount was debited from my account on 09th June, however it is still showing cancelled status and the money is still not added in my account after raising it with them multiple times.
They advise me to wait …
★★★★★
Suraj Kumar · India · 2026-06-07
My account was also blocked alleging clause 12.8(account is -surajborabhandaar@gmail), although this is the first time I have ever tried online betting and had placed just 1 bet, I have already mailed them multiple times but these stubborn FRAUDSTERS don't reply,I have decided to take actions on 1WIN for CYBER FRAUD, CIVIL RECOVERY and UNAUTHORISED BETTING under (BNS SECTION 112), I will be filing…
★★★★★
Player · India · 2026-06-03
I am updating this public complaint because 1win has wrongly marked my bet as a "Loss" and support has refused to help
Bet ID: 261030743
Match: Pakistan Women vs West Indies Women (June 3, 2026)
Market: Innings #1. Pakistan (w) total runs – Over 142.5
Stake Amount: ₹ 1,133.14
This match was officially ABANDONED and called off permanently due to heavy rain during the 1st innings when Pakistan …
★★★★★
Rupend Kushwaha · India · 2026-05-11
I am extremely disappointed with 1win’s withdrawal system and support service. Earlier, my withdrawals were processed normally and very fast, but ever since I won a large amount, my withdrawals suddenly stopped working.
My 1win ID: 312708985
I currently have around 925000 balance in my account and I requested a withdrawal of 5000, but the payment never arrived. I tried both bank transfer and crypt…
★★★★★
Samuel Tam · India · 2026-05-06
I made a deposit of ₹1777.72 And ₹500 it's been days the amount deposited haven't credited yet on my game account (ID- 57636854) please resolve the problem ASAP And I have finished more than ₹70000 in this month .
★★★★★
Preet Sandhu · India · 2026-05-05
MY AFFILIATE ACCOUNT BLOCKED ND FAKE ALLEGATIONS ON ME 3 .3 RULES TOTLY FAKE ALLEGATIONS PLZZZ HELP ME PLZZ
★★★★★
dushyant · India · 2026-04-25
So so fraud, I have cashier account and cashier manager guide me to create game account that work for cashier, now I am trying to withdraw in game account not allowed withdrawal, 1000 Mail sent to their security team, they are not responding, totally fraud.346057412 is I'd
This is fraud what wait? When I created cashier account saying that you have best service and etc, I have sent 1000 Mails st…
★★★★★
Santhosh Dadisetty · India · 2026-04-20
Deposit is cancelled but I didn't received refund till now and it's been over 100 days. Everytime this guys are giving bot replies.
PMNT-4242180
Account id: 76075153